Romantic Mansion

Very Good
Traveller Type:
  : The location is central , the hotel is sweet , for this prize point its great , the staff is amazing and very helpful especially Jan ( he is the only one who speaks english ) . We had a nice stay in this clean although old Hotel , would come again.
  : Bathroom ceiling was leaking , needs to be fixed , evertyhing else is fine

Disappointing
Traveller Type: Traveling as Couple
  : Great location
  : - difficulty in communication as they dont speak English but we managed with Google translate and a younger person working there - first room was cold. Radiators were off. They didnt know that and they told me i could use the aircondition but had no remote control. Asked for a remote control to turn on the aircondition. They offered one but the aircondition was super old and loud which was impossible to leave it open. They came upstairs and were trying to fix it by hitting it or removing parts of it. I asked to change the room cause we needed to sleep and rest. They initially refused but in the end they gave us another room of the same category from the first day and gave our room to the next gusts hopping they wont need to use aircondition. - first rooms bathroom -although looks fancy in the photos- had mold and a weird smell due to the lack of a window or proper ventilation. - cleaning below average. Had to use the kettle which was full of dust so as to use it. - Breakfast really bad. They had literally just cheap cheese, ham, cookies and white bread. My partner asked thebfirdt day for a coffee and they initially asked for money but then said they made a mistake. - ON TOP OF ALL, we realised that 40 were missing out of 100 from our backpack after the 2nd day. To note that we are 100% sure that someone stole it from there. They also left the room dirty for 4 days without even carrying out the trash or changing towels. When I mentioned to the stuff that money was missing they replied: how much? And they said we can check the cameras. Next day I asked him if they checked and he said not yet and that he talked to his boss. He also said that my room wasnt cleaned so it cannot be true that the money was missing!!! Of course they had access to our room and we would never accuse someone for stealing if we werent sure about our money!! It was the first time we had such an experience from a hotel and we were deeply dissatisfied and disappointed

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Nice location. Helpful staff.
  : Extremely dusty, no cleaning service. Unprofessional customer service from the owner side, he was very rude.

Pleasant
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : The location is great, rooms are nice and clean.
  : Breakfast was poor.

Very Good
Traveller Type:
  : The property was charming, and the hosts excellent. Jamal entertained with his musical skills and Klimette kept us well fed.
  : The double bed was too firm and access to extra bedding would be helpful.There is a good kitchen but nothing to cook with, plates or cutlery.