Hilton Mall Of Istanbul

Wonderful
Traveller Type: Business Traveler
  : breakfast is more than good , the place are clean , service perfect , the staff were very friendly with smiley faces , rooms are spacious enough
  : the location far from the city busy areas , but there is the big Istanbul mall close to the hotel

Very Good
Traveller Type: Family with Young Children
  : Attached to the mall of stanbul, very good breakfast have a variety of choices, flexible chech in
  : The way to the mall wasnt honestly great path , i suggesto to improve it

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : The hotel is clean and the lobby is beautiful.The adjacent mall is large and has a couple of good dining options.The reception staff is friendly as are the staff in the restaurant - especially Mrs. Vesile and Mr Sefa (all waiters were courteous and helpful).
  : For a 5 star hotel at this high price (I paid such a high rate only in Scandinavia and London) I would expect the windows to be clean but they were not (see photos attached).The problem is with the design of the building which makes it possible to clean the windows only by rope climbing and/or heavy equipment and this probably happens only twice a year.One young lady working as security was rude. A friend came to visit me on one day and we entered the hotel from the outside.We proceeded to the gate that links to the mall of Istanbul.Despite that I am a guest at the hotel and that it is impossible to use the bridge link to the mall of Istanbul without using the hotel key to open TWO separate gates the young lady at security in an abrupt manner demanded to know where we are going.I shouted to her across the lobby in Turkish that it is none of her business ("sizin is(h)iniz degil").It is obvious that there is a problem with the management in this hotel and/or a lack of training of employees that they think it is acceptable to treat guests in a derogatory fashion.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : The service in the resturant and the staff at the reception
  : Communication is very important but sometimes difficult to understand specifically the staff other than the reception, The suite room is not designed as suite and the price is very high otherwise everything is good

Very Good
Traveller Type: Family with Young Children
  : Rooms are big enough
  : To far away

Wonderful
Traveller Type: Traveling as Couple
  : connected to the mall clean and very comfortable