Hilton Garden Inn Istanbul Beylikduzu

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : Everything was better than my expectation. The location is not the best if you want to visit the downtown but you can reach easily by car. Overall I really liked the hotel, its a new facility, clean and modern rooms, a very nice breakfast.

Wonderful
Traveller Type: Business Traveler
  : Breakfast was charged separately

Fair
Traveller Type: Business Traveler
  : I had paid for a twin room However I was put up in a King room which is obviously smaller and less expensive than a twin room... I will lodge an official complaint and I will request for the difference in price between the two be refunded to me immediately

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Business Traveler
  : Food was excellent
  : All ok

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Family with Young Children
  : One of the males receptionist, the younger one, was very nice, very polite and very helpful.He was there when I arrived Sunday night 14th April, by which time the restaurant was closed but he went out of his way to place an order for me on his app and get it delivered.I also noticed that he really cares about the guests, always smiling and saying hello to guest at all times.He is a credit to your team. It's a shame I can't remember his name but during my stay 14th - 36th April 2024, he has worked several shifts and seemingly the youngest male receptionist.
  : The other 3 receptionist behave like the guests were an inconvenience to them. They hardly smile or say hello.I have friends over to have lunch and dinner at the restaurant because the restaurant's food is really good, but even those friends mentioned that the reception staff are impolite and unwelcoming.I have stayed at the hilton garden in 3 or 4 times over the last 6 months and usually stay in one of suits room 712 about 3 times and once with my son in one of the twin bed rooms. I go to the hilton mainly for the facilities and the restaurant but definitely not for the attitude of the staff. The bell man the house keeping staff especially "Luba" are very courteous, polite and friendly.I got to know the manager of the world point hotel and their services there a far superior although their facilities fail them. I might start looking for a different hotel soon.