Candlewood Suites Indianapolis Downtown Medical District an IHG Hotel

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: solo traveller
  : This is a surprisingly nice hotel for the price. I stayed in a suite with a separate living room and bedroom, and a full kitchen (minus an oven) was located just off the living area. Mostly everything was clean and comfortable. The bed, in particular, was immaculate and comfortable. It had quality TVs in both rooms. Checking in and it was painless and the staff at the front desk was friendly. I see this property has a shuttle, too, though I didn’t use it.
  : Bathrooms were a tad small, relative to the size of the rest of the hotel room, but the biggest issue was that the fire alarms went off twice, no doubt as a result of the steam my hot shower created - pro tip for this hotel: make sure to shower with the bathroom door closed and the fan on, but things I initially did not do. The cabinets and kitchen drawers were a tad beat up and not entirely clean, but not dirty enough to bother. The elevators were pretty beat up, too, but they otherwise did their job.

Very Good
Traveller Type: solo traveller

Good
Traveller Type: with friends
  : I stay here every year for my annual Dr. appointment. It provides all our needs.
  : The attendant at the desk was rude and uncaring. An elderly couple came in. The man was a veteran and the woman who was on a walker. They had an oxygen machine and she had just had recently a lung transplant. He asked if he could have help getting up to his room and the woman at the desk said no we don’t do that. I found that repulsive. I and my friend ended up helping the man. I know that you don’t have concierge services but in that case, I just thought that somebody could’ve helped that elderly couple since there were two more people back in the office.

Very Good
Traveller Type: young couple
  : Breakfast

Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : I was apprehensive when I first pulled up, at check in and in the elevator. The room was perfect! Exceptionally clean and modern. Close to many attractions. Staff were friendly and informative! Great value.
  : Check in area is misleading. Could be a better first impression because it has potential and the rooms are nice!

Wonderful
Traveller Type: group
  : The suite was very clean and comfortable.
  : There was no breakfast served.

Fair
Traveller Type: review category business travellers

Pleasant
Traveller Type: family with young children