Hotel Sonne - Haus 2

Very Poor
Traveller Type: Family with Young Children
  : Pizzeria Bacco delivered a nice and quick meal to the room
  : It was as if Booking was trying to warn me, when my booking for this hotel initially failed. Little did I know...After phone contact before arrival related to the failed reservation I was still positive about the facility. Little did I know that I was talked into a cheaper room which did not have the facilities of the apartment I had paid for.Without the expected kitchen (and honestly, an apartment without kitchen is no apartment to me) we were not able to prepare the breakfast for which we had brought in the ingredients.Since we were tired from the trip and there was no human person at the reception upon arrival, we decided to just pay the extra money and use the breakfast buffet in the morning (NB: price EUR 10 and not EUR 7). When we came down in the morning we did find a human person at the reception, but she could tell us that there was no option to have breakfast as we should have booked it in advance. She could direct us to an open bakery shop elsewhere in the city, but even filling our thermos flasks with hot water was too much asked...Everywhere in the hotel you find signs about fines you get for smoking, cost when locking yourself out, cost for a child bed, lack of liability etc. but nowhere anything was mentioned about booking your breakfast; not in booking.com, not in the hotel entrance, not in the rooms. Let alone HOW you should book your breakfast. Only the window for having your (theoretical) breakfast is mentioned.Sure, if you're a control-freak, checking every little detail of the trip yourself, prefer to avoid human contact, enjoy unexpected events and historical buildings, don't care about the quality of the bed or bathroom then you could consider this as a cheap option to spend the night. But honestly, I don't think you are that person. Don't go there...

Fair
Traveller Type: Traveling as Couple
  : location close to motorway
  : basic room with no tea and coffee facilities. would expect more for this price point

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Business Traveler
  : Location and facilities were awesome. I really enjoyed my stay in the hotel.
  : Just a suggestion - Small Carpet should have been there in the bathroom to wipe foot after shower. And small kettle provision to warm drinking water would have been helpful.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : We liked the location to the town centre. It was clean and well equipped for a small dog.
  : The choice of breakfast - could have more variety.

Very Good
Traveller Type: Traveling as Couple
  : Even on the road side, it's still very quiet.We could check in early.
  : No lift, had to walk up to the 3rd floor and no kettle in the room.

Pleasant
Traveller Type: Family with Young Children
  : Very centric.
  : Room was clean but inside of the shower it was full of moll. This is easy to clean with specific products so it is really a lack of cleaning. The mold is very unhealthy and should be treated as priority

Poor
Traveller Type: Business Traveler
  : Friendly welcome and reasonable location
  : The room was damp, the bathroom was tiny/narrow, the bedroom was located on the ground floor opening out onto the drive, and the wifi was slow and inconsistent