Palace Hotell

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: review category business travellers

Pleasant
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: young couple

Disappointing
Traveller Type: Family with Young Children
  : Breakfast was good, with a nice selection of items (though not always replenished); location is quite central and close to major road axis. The double room is spacious. Our had a shared balcony.
  : I join the other comments stating that the management of this hotel is chaotic. We were supposed to have half board (and chose the hotel specifically for that service), but when we arrived, we were told that the kitchen was closed. We would have dinner in a nearby restaurant. We went for a hike and came back, only to discover that the restaurant was actually closed as well. Not only we would have appreciated to know all that before arriving, but the least that could have been done is to have checked if the backup solution was actually one! The solution offered was a kebab/pizzeria, which we declined because that was not what we wanted.The rest of the experience is quite similar: when we arrived, the bed linens were carelessly left on the floor and we had to slalom to our room, which was clearly not cleaned up to what a 3* hotel should be: hairs everywhere in the shower and sink, drawings from the previous kids in the cabinet drawers, not to mention the crumbs and candy wrappersWhen we left, no question about the stay, only the price of the dinner was deduced but no discount nor excuses.The only feeling that we have is that it was somewhat done on purpose to avoid loosing our booking (which would be deceiving), or that the hotel management was not capable enough to anticipate this kind of situation. In both cases, not very 3*-like.

Wonderful
Traveller Type: Business Traveler
  : Great place, with a very caring owner

Disappointing
Traveller Type: family with young children
  : Breakfast was good, with a nice selection of items (though not always replenished); location is quite central and close to major road axis. The double room is spacious. Our had a shared balcony.
  : I join the other comments stating that the management of this hotel is chaotic. We were supposed to have half board (and chose the hotel specifically for that service), but when we arrived, we were told that the kitchen was closed. We would have dinner in a nearby restaurant. We went for a hike and came back, only to discover that the restaurant was actually… closed as well. Not only we would have appreciated to know all that before arriving, but the least that could have been done is to have checked if the backup solution was actually one! The solution offered was a kebab/pizzeria, which we declined because that was not what we wanted.The rest of the experience is quite similar: when we arrived, the bed linens were carelessly left on the floor and we had to slalom to our room, which was clearly not cleaned up to what a 3* hotel should be: hairs everywhere in the shower and sink, drawings from the previous kids in the cabinet drawers, not to mention the crumbs and candy wrappers…When we left, no question about the stay, only the price of the dinner was deduced but no discount nor excuses.The only feeling that we have is that it was somewhat done on purpose to avoid loosing our booking (which would be deceiving), or that the hotel management was not capable enough to anticipate this kind of situation. In both cases, not very 3*-like.

Wonderful
Traveller Type: review category business travellers
  : Great place, with a very caring owner

Wonderful
Traveller Type: Traveling as Couple
  : the service.
  : everything was fine