Haley's at Anna Maria Island Inn

Very Poor
Traveller Type: young couple
  : Nothing went well
  : First impressions are important. Hotel owners know that. And yet Hayley's did nothing to make a good first impression. After we booked (via a platform), we tried to get in touch with the hotel to ask about bike rentals, laundry facilities and checking in times. We got no responses and ended up asking the platform we booked through to make sure the place even existed! The link in the email confirmation that was supposed to give us an access code didn't work, and more emails to the hotel were ignored. When we arrived from Tampa Airport around 10pm we were therefore not entirely surprised but were very disappointed to find the hotel in darkness, no staff to check us in and a small piece of paper pinned to the door with a phone number to call. We had to knock on the door of some neighbours to borrow their phone as ours wouldn't connect to the number and even then it took a long time for the person who picked up to be persuaded that we were legitimate guests and that she could provide a door code to us. Not the welcome we expected, given the price we paid. From there it was basically just "meh" -- the room is lit with flourescent light so has little atmosphere, the bathroom was miniscule, the pool was supposed to be open 8am-8pm and often wasn't unlocked until 10am or we found someone to unlock it for us.

Very Good
Traveller Type: group

Very Poor
Traveller Type: young couple
  : Bed was comfortable. King size pillows were too large needed smaller ones. Pool was nice. Close to beach.
  : Way too small!!!! Bathroom insanely small!! Sink was a joke.

Pleasant
Traveller Type: family with young children
  : Close to the beach. Quiet. Clean
  : The room was very small. Overpriced at $400 per night. The rear door seating area was unkept and looked like an afterthought.

Good
Traveller Type: young couple
  : location was good
  : bathroom was extremely tight