Shorewood Condos

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : This was a great location with a beautiful view.
  : The cleaning service was terrible and the condo is not maintained well.Dishwasher was full of dirty dishes and stagnant water setting in the bottom. It did not work. They didoffer to come to repair it but we did not want to be disturbed while on vacation. This should have been taken care of before hand.The Teflon cooking pans were gross. We had to take a trip to buy some. At that point, I just bought paper plates and plastic utensils.The refrigerator was disgusting inside with prior guestfood in it. Felt like the door was going to come off whenopened and closed.When we went to open up the sleeper sofa for my son,it was covered in food crumbs. Underneath the sofa had not been cleaned in quite sometime. We did not end up using it.Along most door handles and light switches was verydirty.The master bedroom sliding door vertical blinds were broken and hanging. They appeared to be poorly repaired by a safety pin. This made for a poor view ofthe ocean.The bedroom dresser mirror was cracked.I supplied several pictures to the off sight managementcompany. I would had at least expected a discounted cleaning fee but nothing was offered. SAD

Wonderful
Traveller Type:
  : Location is perfect.
  : Impossible to receive a response from host through Booking.com messages. Ended up in a never ending strand of automated messages. When I would ask a questions I would get an automated response confirming the booking and directing to the site for details. Had the site had the details I was asking I wouldn't have reached out personally to the host, so that wasn't helpful. Never did get a response and I had asked a handful of questions prior to arrival.

Pleasant
Traveller Type: Traveling as Couple
  : the location was great we had trouble finding the condo
  : i think we should have been given a map of the Shorewood complex

Poor
Traveller Type: Family with Young Children
  : I had to stop at the Vasca office to pick up a packet that contained the parking pass and the code to enter the condo unit.
  : After a long trip, it is frustrating to have to stop and pick up information that could have been transferred in a more convenient manner...lock box outside the condo unit or having received the keypad code by email/message and the parking pass inside the condo.