Hotel De Zalm

Pleasant
Traveller Type: Solo Traveler
  : All was decent, but clearly dated. The room was clean but worn from years of use. There was a huge renovation going on at the hotel, which would've been good to know before. I also feel that the price for the room should be lowered because of this. There was wifi but I often lost the signal. And one of the two flush options on the tiolet was broken. Stay was fine, though I feel the room was too expensive for what it was.

Wonderful
Traveller Type: Traveling as Couple
  : Perfect position for our needs

Poor
Traveller Type: Traveling as Couple
  : The location in the centre of Herentals is superb. The double basins in the bathroom were nice.
  : 1. Wifi was promised. On arrival, we spent about 40 minutes trying to follow the instructions left in the room to set it up. Unsuccessfully. We asked the receptionist/barmaid, who told us that what we had been trying was wrong, and gave us a different username and password. These worked in the bar. We never had working wifi in our room. 2. We had to ask twice to get the battery changed in the safe, so that it would work. 3. The promised balcony was in fact a fire escape overlooking a building site.4. The pillows were stuffed with foam crumbs, and very, very uncomfortable 5. We also slept poorly because the room was over-hot. Even leaving the fan on all night didn't help enough. 6. We weren't aware that we would have to walk to another building for breakfast. Decaf coffee was not available.7. Only one single and one double power socket, neither near the bed. One was occupied by the fan. Lighting was dim. Apparently the owners had acquired the new hotel where we had to go for breakfast. It was our impression that they were so taken up by the new hotel, that they'd lost interest in de Zalm. This is a great shame, as it was about our 4th visit over a number of years, and the first time we've been disappointed.

Wonderful
Traveller Type: Business Traveler
  : Position was great as it is in the main square of the Town
  : The garage is a bit far from the hotel and quite small

Very Good
Traveller Type: Business Traveler