Resort Citta Romana

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : First time at this resort and we would definitely stay again if we were in the region. It was a perfect base to visit our friends in the beautiful town of Brielle. There's a couple of supermarkets at Hellevoetsluis and around 1.5miles to the nearest, a short drive, walk or bike ride away. We were drinking but found it easily on SAT NAV but its not far from Hellevoetsluis.I stayed with my wife, young son (under 2), father & dog. The house was picturesque, spacious, clean and tidy and so was the whole resort, even nicer than the pictures, verdant and landscaped throughout. The house was separated from each of the neighbours by trees and bushes which added a lovely privacy to everything. There is a small park for children also with the basics and TV in the house had Disney & Netflix adding an indoor option. There was linen on the beds and enough towels for our five night stay though you can book more if required with reception. We also booked a cot for our little boy which was excellent and a great size. The kitchen was well furnished with both utensils, glasses and cooking devices, oven, microwave, gas stove. We stayed 5 nights. Parking is directly outside each house, our was adequate for two vehicles which was great when our friends visited but there is also parking near the reception.Staff were very nice and helpful, checkin was fast and efficient and any questions we had were answered. They even gave us a courteous call after we had checked in to make sure everything was ok. We downloaded the phone app and it was great for ordering pastries & bread for breakfast each day which we then picked up at reception. They were fresh and very fairly priced also.We did not eat at the resort as we were visiting friends but we went to the bar which had comfortable outside seating and polite attentive service.Overall we were all very impressed with the resort and it was a good option for a family stay with comfortable space. We would definitely recommended!!!
  : Absolutely no complaints it was lovely, just one suggestion. If we could add anything extra to my our stay it would be a small gated fence between between the house and the bushes at the front of the house next to the road. We had a child and a dog with us and though we are used to watching them both our little dog can be somewhat adventurous and it would have been lovely to let him roam about the beautiful Garden rather than stay on his lead. This of course is our problem and not Citta Romana's and it would not stop us staying at the resort again which we loved but would make the resort an absolutely perfect option for ourselves and others travelling with wandering dogs if there were a few houses with little gates at each side of the house so they could roam freely around the garden.

Wonderful
Traveller Type: Family with Young Children
  : A beautiful, homely apartment. Very clean and comfy. Superb location.
  : 1. It would be helpful if you keep copies of manual (English version) of the equipment's in the house so we can operate easily 2. If we can keep the bin bags outside to collect instead of finding a collection place which was bit distance would be helpful

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : The location was great and the 3 bed house with the sauna and jet bath exceeded my expectations.
  : The booking was terrible. On booking.com it said pay at the resort only for me to receive an email from the resort telling me to pay but I completely missed this email. When they chased again 3 days before we travelled I struggled to pay with the medieval payment systems they had. The online payment options only catered to people from the Netherlands. I could not believe that there were no options for Visa or MasterCard payments. I had to do a bank transfer and on top of that they did not provide their bank identification code. Let's just say that it took a lot longer than it should to make a payment. It is very obvious that they are not prepared for taking in overseas guests which is a real shame. To me this is poor customer service.

Wonderful
Traveller Type: Family with Young Children
  : It was set in a lovely quiet area. Very clean. Well appointed and fantastic shared pool.
  : No vegetable peeler! The beds could have done with another pillow as only one given.