Hotel Les Mars

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: Traveling as Couple
  : Beautiful hotel, great downtown location
  : Even though the hotel is very elegant and high end, we encountered some shortcomings that left us questioning the quality of the hotel management and staff. For example, only one washcloth and one very small bar of soap were provided in the bathroom. Also there was no cream (not even the fake stuff) for the coffee. I called the front desk to ask for assistance but no one ever answered the phone. I even went by the front desk and asked for cream for the next day, but it was never delivered. Lastly, a housekeeper banged loudly on our door one morning although we had a privacy sign out. When we opened the door she just looked at us and rudely walked off. These issues may seem minor but added together left us feeling that the hotel is not well managed.

Very Good
Traveller Type: Traveling as Couple
  : Room was beautifully decorated and comfortable. Hotel location was perfect to the Healdsburg Plaza and other shops, wine tasting and more.
  : The valet parking was the valet/staff driving your car a block+ away to a 24 hour public parking lot. Service was fast but didn't feel secure. Breakfast was the weak point, eggs warm at best, bread partially cut and when you'd try to break a slice off it would fall apart Good coffee. Not worth the $10 per person delivery

Good
Traveller Type: young couple

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: young couple
  : Room was beautifully decorated and comfortable. Hotel location was perfect to the Healdsburg Plaza and other shops, wine tasting and more.
  : The valet parking was the valet/staff driving your car a block+ away to a 24 hour public parking lot. Service was fast but didn't feel secure. Breakfast was the weak point, eggs warm at best, bread partially cut and when you'd try to break a slice off it would fall apart Good coffee. Not worth the $10 per person delivery

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: young couple
  : Beautiful hotel, great downtown location
  : Even though the hotel is very elegant and high end, we encountered some shortcomings that left us questioning the quality of the hotel management and staff. For example, only one washcloth and one very small bar of soap were provided in the bathroom. Also there was no cream (not even the fake stuff) for the coffee. I called the front desk to ask for assistance but no one ever answered the phone. I even went by the front desk and asked for cream for the next day, but it was never delivered. Lastly, a housekeeper banged loudly on our door one morning although we had a privacy sign out. When we opened the door she just looked at us and rudely walked off. These issues may seem minor but added together left us feeling that the hotel is not well managed.