Heritage Inn Express Hayward

Good
Traveller Type: review category business travellers
  : Not sleeping in my car
  : No fridge or microwave Plugged tubNo lost and found (phone charger DISSAPPEARED) when I forgot it.

Disappointing
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : I liked the price, but not worth it for the experience we had. You get what you pay for.
  : They checked me in before I had even gotten to the hotel. I only found out when I was paying the deposit and they said that I only had to pay that since they already checked me in. The entire transaction seemed shady. I checked in and checked out so fast! The atmosphere was rowdy and loud, but I didn't trip off of that since it was a weekend. The pool looked like a swamp, and my room smelt like urine and cigarettes, and the bathroom wasn't clean.

Very Poor
Traveller Type: family with young children
  : Don’t ever book a room there it’s exactly like a motel 6,no smoking room? Yeah that place smelled like a bar, nothing was cleaned tables were dirty I found a white substance on the table, metal sticking out of the floor my nephew stub himself a couple of times, staff did not care at all after I complained all they said was “I’ll let housekeeping know literally checked out hours later
  : Don’t ever book a room there it’s exactly like a motel 6,no smoking room? Yeah that place smelled like a bar, nothing was cleaned tables were dirty I found a white substance on the table, metal sticking out of the floor my nephew stub himself a couple of times, staff did not care at all after I complained all they said was “I’ll let housekeeping know literally checked out hours later

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : They have bed bugs I got bitten all on my body and even hard to go to the urgent care because of a allergic reaction to the bed bugs bits !!!! And I talked to the manager n I did not get my refund

Disappointing
Traveller Type: young couple
  : I like the start but the rooms are dirty like the ac vent is dirty lamp dirty