Candlewood Suites Harrisburg an IHG Hotel

Very Poor
Traveller Type:
  : When I got to hotel that I booked at bookings.com he had a list at front desk said and stead al Priceline reservations where canceled by Priceline and we heave new room waiting elsewhere, hen I told them I used bookings he said same thing. Even though i showed him confirmation he would not give me my guaranteed room! This is after diving 200 miles and I had two rooms and we had otter friends who had two rooms. Refused to help or give reason. A convention was in town this was a major issue
  : When I got to hotel that I booked at bookings.com he had a list at front desk said and stead al Priceline reservations where canceled by Priceline and we heave new room waiting elsewhere, hen I told them I used bookings he said same thing. Even though i showed him confirmation he would not give me my guaranteed room! This is after diving 200 miles and I had two rooms and we had otter friends who had two rooms. Refused to help or give reason. A convention was in town this was a major issue

Wonderful
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : nice room
  : ice maker never worked or remote to tv. i called front desk and no one seem to care and i also let them know again on check out that nothing was ever fixed. like the ice machine in the room since the hotel has no ice machine for guest. and the manager just got up and walked to another room like she wanted to not acknowledge it... terrible

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Staff was so nice and understanding, rooms are very clean and comfortable.
  : The pool wasnt available during my stay

Fair
Traveller Type: Solo Traveler
  : Bed was comfortable. Staff were helpful and friendly.
  : Room was outdated and needs some attention. Many little signs of wear and tear that could be fixed easily but clearly are not a priority to the owner. No breakfast.

Pleasant
Traveller Type: Family with Young Children
  : Staff was nice
  : Pool closed

Disappointing
Traveller Type: Traveling as Couple
  : Smelled

Good
Traveller Type: Family with Young Children
  : Staff was great when checking in.explained everything.
  : Ice maker in room did not work. Occasional smell of weed in hallway by elevators. Bathroom had mold or dark spots in corners of tub. I dont travel a lot but I didnt like that.