Ökotel Hamburg

Very Poor
Traveller Type: family with young children
  : 1 booked a Deluxe Double or Twin Room with Balcony.The initial cost was 180 euros plus an additional 20 euros for moving the booking a day earlier. Okay.Upon arrival, they asked for 10 euros for parking. Okay.A baby cot cost an extra 10 euros. Fine, okay.When I asked for bedding for the sofa, they demanded an additional 15 euros. (This totaled 245 euros).At this point, I asked why this wasn't included in the price, and got the response, verbatim, "This is EUROPE, here you PAY for the work". After that, the porter said he only spoke German, that we are in Germany and I should speak German.All of this despite the listed Languages spoken on booking page:- German- English.For breakfast, they asked for an extra 6.5 euros for one of the children (3 years old).In the room description, the following were indicated:-Child safety socket covers.They were not present in the sockets.-Kitchen, Cleaning products.The kitchen was empty. There were not only no cleaning products, but not even basic spoons or forks. There was also no kettle in the room, so I had to go separately to get one.-Bathroom. Free toiletries.There was no minimum set of toiletries in the bathroom: only liquid soap on the wall.The breakfast selection was not particularly rich: rolls, cheese, sausage, eggs. Perhaps standard for Germany or Hamburg. Nothing hot, which was disappointing.The condition of the room itself:The towels were heavily worn out, with holes in them.There was a strange stain on the sofa.One of the sockets (possibly the television one, see photo) was simply coming off the wall.There was someone else's hair on the bedside table. Unpleasant.IMPORTANT for the parents with kids: pay attention on rusty nails sticking out of the fence next to the swing (see photost)

Good
Traveller Type: young couple
  : Nice cozy hotel but not luxury
  : Location is far from the center

Poor
Traveller Type: review category business travellers
  : The Room was big and the bed comfortable. The lady in charge in the morning was very nice.
  : The staff at the reception was impolite; no plugs at the desk in the room; "Öko-Hotel" - I expected a breakfast with organic products, no whole weat bread or roles; the room was load, due to very busy road.

Wonderful
Traveller Type: review category business travellers

Pleasant
Traveller Type: family with young children
  : Big rooms, great breakfast
  : Unfriendly staff, very expensive charger for electric vehicle

Very Good
Traveller Type: family with young children
  : Prima hotelParkeergarage onder t hotelTopontbijt
  : Early check inn 20€

Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Spaces room and vert nice staff and elevator there to reach your room.
  : Kitchen didnt have any utensil and some of the lights of the room didnt work. Beware there are insect so keep the door closed all the time.

Fair
Traveller Type: review category business travellers
  : very poor
  : breakfast and room and no option to get a coffee or make a coffee