TownHouse Motel

Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: family with young children
  : There was no breakfast or I didn’t see any we brought our own. I would stay here again the price is good and and is within walking distance of all the things up town.
  : The floor was not really that clean hair on the pillow cases. Bathroom could have been a little cleaner. I stayed there last fall and it seemed better. This time I never saw his wife so he might have been short of help. He was grouchy when I asked for a couple of more towels for my family. Luckily I brought my own towel.

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers
  : It was close to the place of buisness I had to work at. There was a microwave, the fridge luckily worked and the beds were okay. I wouldn't say decent as they are super old, but not rock had or too soft.
  : Stayed at the hotel for buisness. Politely asking before hand for an upstairs room as I needed to wake up and go to bed early and did not wish to be woken by other guests stomping about overhead. First off, the king beds are a myth. Me and a few others i knew that came up here for buisness booked seperated rooms at the Townhouse Motel via online and a few over the phone. All of us asked for king beds. Non of us got a king. In fact none of the rooms even have a kings sized bed. (Found this out after talking to a few of the other guests as well. Only 2 queens.Check in was rough as when I checked in, the older woman at the desk tried to charge me despite the room having already been payed for and me clearly stating that I had a buisness reservation under my name. In which she seemed to completely ignore me despite my efforts to tell her several times that I had a booking and an already paid for room. Charging my card anyway. When I asked why she charged me, she said that it was for the "holding fee". My card declining the payment, which I found odd as if it was just the room cost ($250 for 2 nights) and a $50 holding fee as stated then the charge Would have gone through. When I showed proof that I had already paid she then made a call and used the excuse of 'sorry this is first time online booking.' An odd note as I knew that one of my compatriots already had arrived hours before hand who also has his room booked online via the same method.Luckily I did get an upstairs room as asked, however upon entry I quickly noticed that it was not very clean nor was it what was paid for.

Good
Traveller Type: review category business travellers
  : It was better than we thought it would be after reading after other reviews . Clean and comfortable. Very friendly staff.
  : The neighborhood was kind of scary, but that’s out of the staffs control.

Very Poor
Traveller Type: solo traveller
  : Nothing
  : The room has bed bugs.

Pleasant
Traveller Type: young couple
  : Room was clean and comfy. Staff was friendly and helpful
  : Ice machine was out of order

Very Poor
Traveller Type: group
  : I never stayed in the room, I looked in and it was filthy and stinky! Tried to go back to office but of course lights were off and nobody would answer bell! It took me forever to get him to answer the first time and then he was rude and had given my room up! So he put me in a king size bed instead of what I had reserved! I threw keys in room and left. Found a room at Holiday Express and tried to call Townhouse in morning and no answer, left message to call me back and said I will not be staying in that filthy room! No answer back as usual. They have never answered, I called 3 times on way down to let them know we were running late and asked them to call me back NEVER did that happen! My credit card was charged for 4 nights and I have my credit card company working on this and if I don’t get a refund I will seek out better business and the state to settle this! What a five!! My family comes to Guthrie often for nurse events and I will spread the word about a Townhouse Motel!
  : Everything

Very Poor
Traveller Type: family with young children
  : Nothing the manger he was rude
  : Everything

Good
Traveller Type: family with young children
  : No breakfast