Kitzhof Mountain Design Resort 4 Sterne Superior

Disappointing
Traveller Type: Traveling as Couple
  : Nice breakfast with broad selection (except the veggies) Comfortable in-door parking (though would have expected it to be included into an EUR400/night price) Shuttle service available to the ski-lift
  : Price to value is hugely disconnected. For EUR 400/night one would have expected some extra touch, both in service and in property quality. On the contrary, it felt as a big mass hotel which does have reasonable quality but nothing extra (if compared to services in this category): - no personalisation, no kind service (eg. at breakfast) if one is not visibly rich (i.e. not in designer clothes) - no flexibility to resolve any special requests (e.g. early check-in requested by latest 1400, could not grant it b/c official is 1500, despite rooms are vacated from 1100). - some amenities missing, ie cups in the Sauna - some of the service staff is also pushed for the rushed mass service - e.g. one of the shuttle service drivers was unkind, luggages from our packing trolley were put on the pavement while packing into the car b/c the trolley was needed elsewhere - small room, very hot, lack of proper temperature control

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : great breakfast, fantastic atmosphere, very good location, very good value for money
  : the fact we had 2 duvets instead of one for a queen size bed

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Location, cleanliness, quietness, restaurant (excellent food, nice service and an amazing cook), breakfast, staff, massage. In general, our stay was one of the best I had in my life during a short holiday trip (3 nights).I can only recommend the place.
  : Just a neighbour on the room on top having the TV extremely loud until very late. I cannot make the hotel responsible for that, but we fell annoyed by that the last night.Also, balconies are not 100% private (you can see the neighbours through a net and they can see you). Despite that fact, we really enjoyed our time in the balcony as well and the espectacular views

Good
Traveller Type: Solo Traveler
  : Design is fantastic, actually I was here many times and I still like very much. Spa are is simple great. If room is with garden view, it is simply fantastic.
  : on the second day, the room was not filled with soap and shampoo. The room was right next to the road. all the passing cars could be heard.

Very Good
Traveller Type: Solo Traveler
  : Nice alpen decor. Staff was all very nice. Beautiful deco at the bar. Lovely garden outside. Near the village. Would go back! Pool is very nice and big, perfect for swimming.
  : Big hotel. Croissants were not good at the breakfast. No pool bag in rooms. No coffee nor tea in the room (big draw back!). (No outside pool) Cheesy music in the saunas, and no windows. Nothing to eat at the spa, only water available. The relaxation area was a bit blend, not much decorated.