Heidel House Hotel and Conference Center Ascend Hotel Collection

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : It was a beautiful location. Very romantic on the lake at night.
  : The were no spa services available nearby enen though staff implied there was a place. The public restroom had not been cleaned from the night before. From a wedding possibly. The were lots of little flies that got in our room. It was hard to walk in the door because there were so many of the little flies. Breakfast was $40 for two. Too expensive.

Wonderful
Traveller Type: Traveling as Couple
  : The views, the room, the pool , clean , quiet ! The benches to sit on very relaxing !
  : The bedroom windows were dirty couldnt see well , but the over priced breakfast 14.99 should be free or 7.99 at best it was terrible dried biscuits, powdered eggs, not much to choose from only good was the view from our table and the coffee ! Pool towels were tiny! The bar closed to early on a Friday night !

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : We did not have breakfast in the hotel but we had dinner, the first night in the hotel pub and the second night in the hotel restaurant. The restaurant's ambience, the staff and the food were very good.
  : The hotel pub experience was less than satisfactory. When paying more then $300 per night it can be reasonably expected that the food for dinner is served on china plates rather than one way paper plates and plastic trays. Having an indoor and an outdoor swimming pool and two indoor Jaccuzzis is great but it is less than satisfactory that the locker rooms were pad-locked and therefore that there were no changing facilities available. In terms of personal hygiene and public health, the lack of showers in the vicinity of the pool/jaccuzzi is concerning.

Very Poor
Traveller Type: Family with Young Children
  : SERVICE!!!!!!!

Very Good
Traveller Type: Traveling as Couple
  : bartender, restaurant
  : Lady who registered us was rather rude and not very helpful.

Very Good
Traveller Type: Traveling as Couple