Island Inn

Very Poor
Traveller Type: Solo Traveler
  : There is not one positive thing about this hotel
  : This was the absolute most disgusting, worst hotel, Ive ever stayed in in my life. There was mold all over the bathroom. The electrical fixtures were not safe. The carpet was absolutely putrid. The bathroom smells like urine. Im not exaggerating I have pictures this hotel should not be on any booking site I will be alert in the health department in that county.

Poor
Traveller Type: Traveling as Couple
  : Nothing
  : Very dirty room

Very Poor
Traveller Type: Solo Traveler
  : I arrived to the hotel at 10:20pm. The office was locked and the phone number's mail box was full. The email site had said the office would be open until midnight. (I had to drive on home)
  : The office was locked--no personnel there even though I had a reservation

Poor
Traveller Type: Family with Young Children
  : The bed and bedding was clean. the staff was excellent even for his second day on job he did the best he could to make everything right but you could tell the poor fella was floundering.
  : Well where to begin.... the room was filthy!!!, the walls were terrible!!!- food stains- pop or fluid stains. Carpet needs to be shampoo cleaned. Had to get all the amenities from the office because we were either out of items or what was there was dirty. The hallways were filthy the carpets were terrible there was even dog fecal matter on one of the walls. In The hall. Water was rusty in the bathroom. The bathroom facilitys were filthy and look liked they were not cleaned in a while. If all the hotels were not booked up and all the rooms full in this facility we would have went elsewhere. Honestly this was the first time... hopefully the last time! I honestly considered driving to Walmart and sleeping in my car the night. The photos online of the rooms are very misleading!! Obviously these photos are from when the hotel was brand new!!!!

Poor
Traveller Type: Solo Traveler
  : It was close to the state fair and parking was easy. The room had a full size fridge (but the fridge was leaking)
  : They require a $50 cash deposit ($150 for locals) and dont let you put the deposit on a credit card. They say you get your cash deposit back at check out, but the desk is not open 24/7, so if you leave early (or any time before 9am) you dont get your deposit back. The staff were not very unhelpful or knowledgeable about the area or the physical hotel. The hotel also does not answer their phone and the mailbox is full. There were also a bunch of flies in the room and the a/c was very weak.

Very Poor
Traveller Type: Traveling as Couple
  : The only think I can say is that the person supposedly as the desk said it was only his second day and He wasn't supposed to be there. I don't know if he ever find my reservation or just gave up and handed me a key.
  : There was no breakfast. I asked for glasses to get a drink of water and I was told 'we don't have glasses'. The door to the office was locked with a note that there were no vacancies with a phone number posted in case of emergency. the office was to open @ 12 or 1. When we arrived, the hallways were dirty as well as the room carpet. I found what appeared to be dried blood on the floor, bugs in the tub and a toilet that was leaking onto the floor between toilet and tub. My husband checked to see if the sheets were clean and appeared to be. It was so gross I was afraid to shower and notified the health department in town. I didn't receive a response since it was a Saturday night. In all my years, I have never had to stay in such a filthy place with not even usual amenities (like glasses in the room)!

Very Poor
Traveller Type: Solo Traveler
  : Nice staff location
  : Cockroaches didn't empty trash didn't replace towels and shampoo TV didn't work

Poor
Traveller Type: Traveling as Couple
  : No shower,had nonuseable showerhead pillows uncomfortable

Very Poor
Traveller Type: Traveling as Couple
  : I didn't even stay here. if I could rate 0 stars I would. I booked for the 3rd but once I got to the itinerary page, the reservation said for the 5th. I immediately tried calling the location. I called them multiple times. Googling the number searching for any number that would get me more than a full voicemail. I just wanted to change my reservation day. I emailed them 3 times. I called the customer service for the website I booked through. They found the same results. No responses to email and a voice-mail that was full and could not receive messages. I'm so disgusted. I was charged for a room that probably never existed. I feel I should have been able to cancel through the app due to the inability to get in contact with the hotel

Very Poor
Traveller Type: Business Traveler
  : The entire room. Holes in the walls and under sink. Bugs in the refrigerator, cockroach in the drapes. Had someone bang on my door looking for someone else that I guess usually stays in that room. I didn't even stay 1 night. I found another room. I tried to go back several times for a refund and to turn in my keys for 2 days and no one at front desk. I tried calling the number in the office and no answer.