Carat Residenz-Apartmenthaus

Policies

WiFi is available in all areas and is free of charge.

Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 3 years old stay for € 4 per person per night when using an available cot.
People no matter the age stay for € 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

In the event of an early departure, the property will charge you the full amount for your stay.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Ostseeblick is closed from Fri 28 Feb 2020 until Fri 06 Mar 2020
Bar is closed from Fri 28 Feb 2020 until Fri 06 Mar 2020
The luggage room and wellness area can be used by guests both before and after check-in and check-out.

Please note that the surcharge for bringing a pet is EUR 15 per night, pets are not allowed in the spa area or the restaurant.

Guests are advised to book spa treatments in advance of their arrival.

Please note that the city tax only applies for guests aged 18 and above.

Please note that towels and bed linen are given to each room only once upon arrival. Additional towels, bed linen and daily cleanings can be booked for additional costs upon arrival.

If bookings include guests under 18, please contact the property to provide further information.

Guests travelling with children are kindly asked to inform the property the number and age of children they are travelling with in the special request box at the time of booking.

Please inform the property in advance if you will arrive after 18:00. A check-in can only be accommodated until 24:00.

Please note that smoking is strictly forbidden in rooms, but is allowed on balconies. If you smoke in your room, you will set off a fire alarm and charges will be applicable.

The saunas and the gym can only be used by guests aged 18 years or over. Swimwear is not permitted in the saunas (nudity is compulsory).

There is a family sauna located in the pool area on the ground floor. This is accessible to adults and children. Swimwear is compulsory in the family sauna (nudity is not permitted).