Hotel Flower & SPA

Pleasant
Traveller Type: Family with Young Children
  : Pretty new hotel, breakfast was not bad.
  : Definitely not a 5 star, definitely not a resort, definitely overpriced. Be ready to wake up at 8am because of cleaning ladies fights outside your door. And music from the restaurant till 1 at night, windows have very poor isolation.

Good
Traveller Type: Traveling as Couple
  : tasty appetizers, polite waiter, quiet rooms.
  : poor breakfast, birthday cake melted because staff was irresponsible to place it in freezer, door key didnt work properly a visit to reception was need to reprogram the card over and over! spa was full of people and very loud from the kids and people talking. steam room was out of service!

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : We enjoyed the gardenia and also the views from the hotel balcony. Also the All inclusive was great!
  : Our rooms bathtub was a bit loose and if we went to bath the floor flood and it was very slippery.

Poor
Traveller Type: Family with Young Children
  : The food was amazing and some staff members were lovely
  : They hotel is rated 5 star but we didnt find that ourselves. The attention to detail was not there. We found some of the staff at breakfast very rude and one girl in particular had such an awful attitude she actually ignored us on 3 occasions when we asked for coffee. Other guests who were Albanian said that the girl was very rude and they also said we were very polite as we were beginning to think it may be us!!We did also want to comment on the lack of readiness for our arrival. The hotel seemed like it was not ready?? The receptionist had told us their busy time would start in June but we felt we were paying to stay in a 5Star hotel so the service should have been a lot better. There is a disconnect between the buildings of Flowers hotel too. You had waiters standing around not offering food or drink when sitting in the hotel. We felt a lot of the staff had thought they were more important than the clientele leaving us sitting without drinks or coming over to the tables asking if we wanted anything and never attentive to the customers. Overall we had lovely Selim who was always helpful and attentive, the wonderful Jess who was the beauty therapist and our cleaner who greeted us with a sincere smile every morning.Most of the reception staff at Flowers Hotel.The Brutal (meat) restaurant food was amazing. But again no attentiveness to the paying customers. The food did not arrive together so we were left with some of the food cold and some warm and some staff members were very rude with an importance of themselves rather than the customer.

Pleasant
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Indoor pool was nice but a bit cold. Most staff helpful location ok
  : Breakfast was poor for Gluten free / Dairy free allergies. Outdoor pool was very cold staff would only give us one key card to the room ? Problems with food for a family meal - impacted on our subsequent holiday

Good
Traveller Type: Traveling as Couple
  : Food was terrible