Kaliakra Palace Hotel - All inclusive

Poor
Traveller Type: Family with Young Children
  : Only location. Close to the beach. The sea is clean and warm
  : I dont know, what they mean by 4 star hotel. Its ridiculous. Its likely an old hostel, where nothing works properly. Definitely not a hotel!

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : Swimming pool was good
  : Food was not good , we got room with sea view but cannot see the sea because of the trees .

Very Poor
Traveller Type: Family with Young Children
  : Absolutely nothing. If you want to experience communist era in 2023-2024 you should book a room here.
  : Firstly the parking attendant. With 3 parking spots available he made us park our car almost a mile away. He didn't even let us go inside the hotel area to take out our luggage. Second the receptionist. Unhelpful in any way. Third is the management itself. They had different all inclusive packages that they forgot or they didn't bother to inform on booking. We had to pay for sun beds on the beach. We had a limited choice of food as the menu was really poor.

Disappointing
Traveller Type:
  : - location: the hotel is beachfront, has rooms with sea view, which is always a plus- room: the room was spacious and the furniture and electronics were in pretty good condition - staff: people were friendly and most of them were speaking english- parking: the hotel has private parking for a daily fee, which provided a sense of security for our personal car
  : - housekeeping: even though the room was pretty clean when we arrived, it was NOT cleaned at all during our 5 nights stay (the towels and sheets were never changed, we had to constantly ask for toilet paper, shower gel and shampoo)- elevators: the hotel has only 2 elevators for a lot of guests and there were constantly lines to take them; they are pretty outdated and one of them was constantly out of service, which also made it even worse. Also, the elevators are not really safe as they had NO SENSORS, actually hitting people when coming in and out- mold: the mold was present in almost all humid places- shower, air conditioner, fridge- food: during our 5 nights stay, the food was always the same and not really tasteful- Wi-Fi: very bad, worked only in the hotel reception - shower: was clogged and leaky, each time I had a shower, the bathroom was a mess- private beach: even though it is common for bulgarian hotels to have access private beach, Vemara/Kalyakra did not, so we had to pay daily for umbrellas, lounges and mats- pretty loud: you could hear almost every guest talking on the hallway and unfortunately there were drunk guests in the hallways making noise and knocking on random doors

Very Poor
Traveller Type: Family with Young Children
  : Room was dirty, curtain had brown stains. Pull out sofa was like a hospital bed. The hotel is old and not well maintained, staff was bored and gave one word answers, breakfast was terrible, everything is cheap looking. The outside pool was dirty and not well maintained. We canceled our stay after one night. A cheap hotel for guests with no standards

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : Room was ok almost. The view was ok
  : Very dirty rooom, alot of broken things in the room, very bad smell very near the kids pool, like fecals, small pools and not enough sunbeds. Many things needs updated in the rooms hotel, arround pool area, stairs. Alot of noise in the room during night from the beach, hotel guests, from the street even with door closed. No beach or place to go to the beach even paid unless you travel some distance. Really too many things to say that went very wrong in this hotel.