The Glencoe Inn

Fair
Traveller Type: family with young children
  : Location.
  : Disappointing. Poor value for money. Small room. We booked a table for diner at 7.00PM but when we arrived we got asked to wait for 45 mins so we left. We were not informed to book a time for breakfast and again could not get sit. Toilet in the room was broken. Sand in the bed.

Good
Traveller Type: family with young children
  : The rooms were comfy and clean inside.The restaurant was really very good, both at dinner and at breakfast. It was almost empty, I assume due to the high price. The food was delicious, way above what we had expected.
  : The place is in a general state of shabbiness. You can see it used to be high class but now the common spaces are old, not maintained, there is a stale smell everywhere, especially on the stairs and in the corridors. From the presentation on the web it looked this was a high class elegant inn, but it is not, it is on the side of the main road. The draining in the shower did not work.The waiters were very... interesting, to put it nicely. The barman could not tell the difference between types of whisky. The dinner waiter looked like he had sampled something, dirty pants and shirt out of them. They were friendly, just not professional at all.

Poor
Traveller Type: young couple
  : Very disappointed overall. Not well cleaned. Getting hot water in the bathroom was a disaster. This is definitely an overpriced second class property that proves pictures can be very deceiving. Unfortunate choice.
  : The room was very small. No view. Welcome was not warm. Tub/shower was a disaster - hot water takes forever. Few redeeming graces. WAY overpriced. The attached picture of the room key says it all.

Poor
Traveller Type: young couple
  : Good location for hiking munros.
  : Staff were rude and unwelcoming, especially on arrival. They lacked knowledge about the property. The restaurant’s food was poor with many popular items unavailable to order. The hotel rooms were very basic, considering paying nearly £400 per night. Very disappointed with the property and its staff. Would not recommend staying here.

Wonderful
Traveller Type: young couple

Poor
Traveller Type: young couple
  : Staff very friendly and breakfast was good
  : Hotel is rundown, dinner was terrible. There is no way this is a five star property. Very disappointed.

Disappointing
Traveller Type: young couple
  : The room at the Glencoe Inn was comfortable.The location is exceptional.The breakfast was lovely and the breakfast service was very good.The food in the Bistro was lovely, when we finally got served.
  : Our room was not ready when we arrived at the Inn at 3.00pm.We couldn't get any hot water in our room. We rang reception and they were less than helpful, telling us they could do nothing until the manager came in at 8am. However, a few minutes later a member of the maintenance staff came up to our room and told us to simply run the hot tap for about 10 minutes. It would have been better if this had been explained at check-in.On our first night at the Inn we had dinner in the Bistro. Our selections from very limited choices on the dinner menu in the Bistro were not available.The service for dinner in the Bistro was very disappointing.The tables in the Bistro were greasy and not cleaned properly.We ate in the Gathering one evening and it was chaos. They were totally understaffed and unable to cope with the numbers of customers. They closed the Gathering early and turned away several groups of customers.The floor in the Gathering area was dirty, full of bits of spilt food, and the tables were sticky.On our last night in the Inn, we went to the bar for a drink. There were more staff, in uniform, than customers drinking in the bar. They were making a lot of noise.The bar tender did not know what a Carafe was for wine.From the website for the Glencoe Inn, we believed it is a 5-star property. Disappointingly, the Glencoe Inn is a very long was from a 5-star facility.