Poseidon Studios

Very Good
Traveller Type: Solo Traveler
  : Excellent position right on the beach, with sunbeds and sunshades, you can walk for miles if it is not too hot!. Good quiet AC in room 3. Included Cretan breakfast was basic but adequate start to the day. Decent selection of food available at beachbar until 8 in the evening. Good wifi at beachside bar.
  : Rather long walk into town, but I had a car so didn't trouble me. Room 3 had no wifi signal and TV signal was intermittent. Rather small en-suite bathroom, but adequate for one.

Very Poor
Traveller Type: Traveling as Couple
  : I made this reservation on may, just two days before we arrived, i received a message on Booking to tell me that they gave my room to an other people. I tryed to called them and they hang out the phone in my face. I had to called Booking to cancelled this reservation (cause the hotel didn't) and found an other place to stay. Now they telling me it's cause of my credit card.

Fair
Traveller Type: Solo Traveler
  : Very helpful & friendly host Good wifi speed
  : Room stank of old smoke smell Only 1 out 2 reading lights worked - room was very dark for reading No soundproofing, very loud traffic noise all the time No waste recycling

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : The apartments were great compared to the area around and they were 10 minutes walking from Kissamos center. Very spacious also for 4 people!

Wonderful
Traveller Type: Traveling as Couple
  : its next to the beach, bar and restaurant not far from chaniafriendly staff lovely place
  : the shower is very close to the toilet bit expensive

Very Good
Traveller Type: Traveling as Couple
  : The main pluses are location and staff. The pics I had viewed don't fully depict the 'wide open spaces' feel around the beach breakfast bar and the vast beach, with hills about a kilometre inland. The staff were most helpful and accommodating; we got lost- our fault- and arrived late; they were happy to come out at 9pm to settle us in. On return trip- we booked this after first stay, because it's so good, and handy for Chania- they coped with doing breakfast during a heavy rainstorm. Swimming is great- walk on sand into warm sea; sand underfoot way out; practically had the bay- 7km?- to ourselves; end of season. Proximity to beach- surprised they don't have 'beach' in the hotel name. the place (and its spacious parking) is on the beach side of the road, so no road to cross to swim. So distances thus: Main road-5m old quiet road; 10m front door; back door 25m beach eating place; 20m waters edge. We used Chania for good flight times; our main stay was east of Heraklion- bad flight times- and this is a great way of breaking the journey across Crete; near airport but very uncrowded and quiet. Nearest town Georgeoupolis is 10 min walk along beach, or old quiet road, and a great place for evening drink in the square then a meal- superb and less 'touristy'. We'll be back!
  : Some small things: The building and reception, on arrival, felt dated and with no staff- end of season, and we arrived very late; our fault. Little or no choice for breakfast- but this is normal at the price. Return visit- card payment failed- no signal?- so we had to go in convoy to get cash from ATM in Georgeoupolis; partly our fault for not carrying more cash. So- not a lot to dislike.

Poor
Traveller Type: Traveling as Couple
  : It is by the beach which is beautiful and supposedly you get free sunbeds. They have an AC.
  : It was really dirty, mainly the bathroom. The stuff was unapproachable, when we arrived the owner texted me on Booking in Greek that the key is in the lock. The breakfast is 4 slices of bread every day. They took the money from my debit card altough in the reservation we were supposed to pay in cash. When we asked for a receipt they acted like they do not understand what we are asking for. They took my beach towel (Im sure it was on accident) and I never got it back. The towels, bedsheets, pillow cases were spotty and disgusting. It is in a very remote and reclused area, far from the city centre, so if you are not with a car, you cant go anywhere. We were told that we can get free sunbeds on the beach but on the last day they bothered us there to buy something. Its cheap, so if you dont want to spend time at the accomodation then its okay but I would not recommend it.

Very Poor
Traveller Type: Family with Young Children
  : The location on the beach was nice
  : .We booked 2 x double rooms at Poseidon Studios on the 12th July using the booking.com app. As soon as the property confirmed, we booked flights to Chania Airport.On 19th July an email from booking.com, action required - invalid credit card - 24 hours to update or booking could be cancelled. This happened 3 times. Each time I updated details immediately, finally using a credit card that has only ever been used for balance transfers, which was then confirmed.I saw a message on booking.com from the owner of Poseidon studios 72 hours before our flight, saying, it is one price if you pay immediately, and a different price if you leave it to the last minute. The new price is 65. I looked at the booking confirmation on booking.com, and it said that we would not be charged for our reservation, and we would pay on arrival. I left a message saying we would be happy to pay the agreed price on booking.com 1163 euros. Within two minutes our booking had been cancelled, I couldnt believe it. I called and spoke to the manager, a lady called Katarina. This lady shouted at me for five minutes, stating it was a prepay room only, and that because I hadnt paid the original price immediately, it was now a new price, higher. In fact, a significantly more expensive (1500 euros). Not wanting to upset my family, and at this moment 2 days to go before flying to Chania Airport, and not being able to find anything similar, I rebooked at the new price, using a credit card that had not been refused.Upon arrival at 8pm Monday evening, after a 14 hour journey, Katarina informed us that there was only one room at Poseidon Studios, and a villa with a view and pool was available to us a twenty minute drive away, which two of our group could use until another room freed up 2 days later.For us this was unacceptable, as we are on a family holiday and had not planned on needing to hire a car, Poseidon studios is directly on the beach.

Very Poor
Traveller Type: Traveling as Couple
  : The room was not clean enough and not as it look on the pictures we have seen. There is no reception. The people who owned the hotel was at the beach and nobody was at the hotel to give us the keys and directions. we were looking for them at the beach so we can get in our room. Finally when we have fund them at 4 o'clock in the evening they told us that the room was not clean yet.. Kindly note the check in hour was on 4 o'clock but we got in our room at 5 and 10 because it wasn't prepared by the maid. The worst hotel!