Im-Jaich Naturoase Gustow

Pleasant
Traveller Type: Family with Young Children
  : The house and location were perfect. Furnishings, bedding, kitchen - all top standard. the location was as expected very nice, we had a quiet house.
  : The staff were rude, dismissive and uniformed. After I politely complained via email, a manager paid us a visit. She was sweet and professional - apologizing profusely for her staff. She had been on vacation. Still, it really could not make up for the other staff members (at least 3 on different days) who clearly did not want to help anything at all if they could avoid it.

Wonderful
Traveller Type: Family with Young Children
  : Very quiet location, perfect for people who like to be away from the crowds and close to nature. Very tasteful decoration, well equipped kitchen and comfy outdoor areas. We loved the proximity to water and really wnjoyed our time. We would certainly go again. The property was easy to find, the handover of keys was uncomplicated, and the breakfast buns delivery service was an added bonus to the experience.
  : For the price range, I would have expected things around me to be a bit more robust and well maintained, like the very unstable door knob on the bathroom door, the marks on the wall from said doorknob to be repaired in a way they won't happen again etc. Small things, but they count when you sell luxury accommodation. Little suggestions that otherwise didn't influence our experience negatively: ability to shade the kitchen window to ensure full privacy, composting bins to reduce volume of trash, shade option for ground floor terrace, ice cube trays in the freezer, more options for meals (e.g. pre-arranged delivery from the restaurant at their other location), concierge service for experiences (let us arrange it for you vs. just give you the information), washing machine to be included in the rented property instead of common area at the marina.