Park Hotel Zanzanù

Pleasant
Traveller Type: Traveling as Couple
  : Beautiful view on the lake and located centrally alongside the west side of the lake. You can easily take a ferry to visit the other side of the lake and it only takes 20 minutes. Dinner is also great as you can choose between various meals: different types of pasta, soup, meat and fish. There are lot of facilities like the swimming pool, spa facilities, gym, tennis court.
  : We booked a stay that included breakfast and dinner. At breakfast it is a pity there isnt fresh orange juice or coffee. We also needed to pay for water during dinner which doesnt seem fair to us because you can drink water, coffee and tea for free during breakfast. The room had recently been renovated but there are still some important details that needed to be done like putting a main light in the bathroom (only 3 small LED spots above the sink lightened up the room), the door of our room did not close well and the flow of the airconditioning was headed to the bed instead of the walls to keep the cold air from you while sleeping. At the bottom of the shower there were also blacks spots on the walls so it wasnt cleaned intensively. At last we would recommend to offer water and coffee on the room as theres no minibar. As for hospitality, we felt welcome at first as the lady at the reception desk showed us our room. However, all members of the hotel staff greeted and talked to us in German while we told them several times we didnt speak German at all. Even when we told them we understand Italian and we could also speak Italian, they kept talking in German which offended us. During check-out the reception lady didnt ask about our stay and when we brought up the negative points, she didnt pay attention to it and we were just asked to pay. We therefore feel that this hotel was once a warm and friendly Italian hotel that is now rather a 3 star than a 4 star hotel.

Very Good
Traveller Type: Traveling as Couple
  : Great views, friendly service, rooms had lot of space, nice spa
  : Quite basic holiday resort

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Thank you, it went great. We celebrated our wedding anniversary during our trip. A big thank you to the hotel staff, they had taken this into account and a bottle of sparkling wine and roses were waiting for us when we arrived at the hotel. In addition, it should be mentioned that the view from the hotel room to Lake Garda was amazing p.s. The cleaning was handled in an exemplary manner.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Friendly staff, excellent swimming pool, good wellness area, evening meal excellent
  : Room small, no real orange juice fro breakfast, require a car in this location.

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : The panoramic view is magnificient, the bedrooms have lovely balconies overlooking the bay. The apartments are super spacious and the staff is welcoming and friendly.
  : I think the restaurant could offer a more local and Italian selection.

Good
Traveller Type: Traveling as Couple
  : Views from the bedroom and public areas are stunning. Food choices for evening meal were good and very tasty. Staff were polite and helpful. The facilities at the hotel are excellent - large swimming pool, tennis, bar, restaurant etc. There was free parking on site (you need a car to get here). Its a 20 minute walk up a very steep lane to the village above were there are shops, bars, cafes and a small supermarket.
  : Things felt a bit tired around the hotel. Lights that didnt work or strangely a light that stayed on all day. The shelf above the sink in the bathroom was not fixed to the wall properly so things kept falling off of it. It took more than 5 minutes for hot water to come through the shower one morning so we had to start the shower well in advance of needing it. Queues at the coffee machines in the morning for breakfast could be frustratingly long.