Casa Del Mar Beachfront

Very Poor
Traveller Type: Traveling as Couple
  : the room was filthy but it was through a private vacasa site

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : Stove burner was broke. The microwave didn't work. Tv in the bedroom wasn't smart tv and didn't have cable, so just static screen. There is no large pot to cook in at all. The kitchen chair was glued together, and when sat in, it fell apart. Balcony plastic chairs where broken too. definitely needs repairs. And it smelt bad when we walked in.

Fair
Traveller Type: Family with Young Children
  : Only the pool , we love it!!
  : The microwave doesn't works The range only 2 burner works and with 3 kids this is a big dealWe stay 5 nights and 4 completely days and they only give us 4 towels for 6 people family and no extra pillows or blanquets, the sofa bed have some visible wires.. they don't have quarters machine for the laundry machine and in the office don't want to give us change .. honestly this ruin little bit our vacations...

Very Poor
Traveller Type: Family with Young Children
  : Location was the only good thing, but it wasn't enough to stay and keep the reservation.
  : Everything. The whole unit needs work. It's clear they don't keep up with any of the problems reported. The balcony door did not lock or even close completely, therefore the unit never cools down enough. The kitchen sink was just laying on the pipes below. The carpet was extremely worn and exposed the nail/spike strip near the kitchen. The furniture was about to fall apart. The refrigerator seal was so worn it wouldn't properly close so nothing in the fridge can keep the temperature it's supposed to. There were pets in the room at some point even though it says no pet unit. The carpet smelled of urine. We couldn't even stay one night. After two hours we requested a refund and left trying to find somewhere else to stay last minute. I called immediately after checking in to report the balcony door issue (which in their CONTRACT states you are responsible for any theft, lock the doors, etc. It's hard to do that when the door won't lock) they said somebody would come out to fix it. I call back after an hour and that person said "oh nobody's coming from maintenance it's after hours" .... So at that point we aren't staying there. It's not safe. It was a horrible experience and ruined our first day of vacation. Then the person I chatted with online from Vacasa told me to "calm down" when it wasn't warranted. The ONLY upside is they agreed I would get a full refund, and the local manager for Vacasa was helpful.