Hotel St.Mauritius

Very Good
Traveller Type: Traveling as Couple
  : Very friendly staff. Superb breakfast and bar. Good location, close to centre.
  : The soundproofing in the rooms is pretty bad. You can hear all the noises from the neighbouring rooms and from the corridors.

Wonderful
Traveller Type: Family with Young Children
  : Great setting and service
  : No coffee and tea facilities in the room

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Looks good and is clean
  : Poor location, mean staff, plastic grass. A grim experience where you should expect bad value and spurious additional charges.Dont stay at hotel St Mauritius .Stay at the Byron or Plaza e de Russie theyre super friendly and cook some of the best food in the world.The hotel St Mauritius is run for management not guests. Staff are treated poorly and the owners have no experience in this business. The owners are based in Florence and by apparently pleasant enough. They dont intend to make your stay miserable but their lack of experience and on site presence means that certain members of management are uncontrolled and outright rude. Staff are expected to charge English speaking customers significantly more. For example Gilda the breakfast manager is particularly unpleasant to guests and staff. Because I drank 5 small glasses of water at the Buffett 60% of a 1 litre bottle she said I had to pay for the whole bottle 3.20. She warned if I took a bottle to my table regardless of the amount I consumed I would be charged. She makes her colleagues life miserable.Everything is designed for photographs not guests. The pool is never heated so unusable and the pine tree sap sticks to your feet so you cant even sit near it barefoot. It is poorly located so you need a car or a bike. The hotel charges 10/person per day or part day for supposedly free bikes. Thats 90 for two adults and a child staying for 2 days. Nearby Forte bike rents better bikes for an equivalent 30 and the closest hotel 6/day. On arrival we were told to pay 100 because the triple room had an additional tariff for our 4 year old (thats despite paying the premium for a triple room). There are many annoying things about this hotel; they enter the room without knocking, bring unordered breakfasts, there is no shelf for your bag in the cupboard, the lights are on all night pouring light under the door, staff tell you the gym and sauna area is closed before 1.

Wonderful
Traveller Type: Traveling as Couple
  : A gorgeous little hotel with everything we were looking for. So much attention to detail will definitely return
  : Nothing

Very Good
Traveller Type: Traveling as Couple
  : Very well thought through. Excellent furnishings, pool and breakfast

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Walls were a bit thin , we could hear anything happening upstairs or in the bedrooms next to us but I guess thats a problem with most of hotels