Wyndham Garden Fort Walton Beach Destin

Disappointing
Traveller Type: Family with Young Children
  : The location
  : The hidden fees for parking and 200 cover fees..Also the fact the phone didn't work in our rooms. Had to walk down to the desk to rest towels. Housekeeping never came to our room

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : The rooms was extra small smaller then the pictures the Manager in duty was very rude and didn't care . The rooms was terrible

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : On the beach
  : Room was second floor. We couldn't get cart with bags close to room. We were in this weird room outside of hall way. Cart wouldn't come out there close to room. We had to wedge to hold hall door open n wrestle bags around cart. exhausting

Pleasant
Traveller Type: Family with Young Children
  : Location
  : Our tv didnt work. We didnt have water for showers or any bathroom needs for part of one of the days we were there. Elevator was out of order for one of the days and even after all those issues they never offered any compensation or anything to make it right

Wonderful
Traveller Type: Traveling as Couple
  : What breakfast
  : No Free parking

Very Poor
Traveller Type: Traveling as Couple
  : They didint give my deposit back

Good
Traveller Type: Traveling as Couple
  : I liked the location. I liked the beds. They were very comfortable. Housekeepers were very nice and were great checking each day to see what we needed. The hotel honored my request to be on a higher floor. I liked that there were bathrooms on the first floor. That was convenient. We didnt use the pool but we noticed there were towels at the pool for guests to use. That is very nice. The arcade looked fun. We didnt get a chance to go in and play but nice to know it was there.
  : I didnt like paying $10 a day to park. I dont understand why that is necessary. The front desk clerk at check in could have been more polite. I felt like I was bothering them. I was the only person checking in at the time. The desk clerk at check out was like that too. I needed a key and that desk clerk was very nice about it. I wish all your clerks were that nice. I worked for a resort in Myrtle Beach, SC and I know how guests should be treated. Maybe offer a customer service class to some of your desk clerks. Its my vacation. I want to be treated nicely and feel welcome.

Fair
Traveller Type: Traveling as Couple
  : Property was excellent. Room was cleaned everyday. Staff friendly.
  : The air conditioner did not work well. The room was hot the entire stay.

Good
Traveller Type: Traveling as Couple