The Pillars Hotel

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Was small hotel that was nice friendly staff near beach
  : Heard people in next rooms talking very thin walls , rooms small even though had suite and toilet kept flushing in night

Wonderful
Traveller Type: young couple
  : Excellent food and accommodations, although pricey.
  : No breakfast included this time.

Very Poor
Traveller Type: solo traveller
  : The location of the hotel is great.
  : It is not advisable to stay in this hotel for a while.The reason for this is a skyscraper construction side right next door. They are working 6 days a week and starting even on a Saturday around 6.30 am. Construction sides happen. Nobody to blame.Not to mention this during the booking is something else and not acceptable. Especially not for a guest who requested a quite room. You hear the noise in your room, around the pool, on the loungers and on the deck (restaurant) all day long. When I complained I was informed by the receptionist that the manager wants to let me know that there is nothing they will do for me as I have booked via booking.com.So that's what they did: nothing. Beside this the hotel is also not quiet without construction side as the deck of the restaurant is very popular and full of loud guests right infront of all the rooms. The towels were not clean and regularly not available at the pool.I believe this hotel has a serious service problem.

Wonderful
Traveller Type: young couple
  : Location was great, near the beach and backing onto the waterways. Very intimate boutique hotel, Very comfy bed with lovely linen. Staff are very friendly and helpful. Lovely pool area and an area to dine near the waterway if you are inclined.
  : Didn’t quite like that they spread all the dining facilities into the Lounge on the Monday evening so we couldn’t use the lounge area initially, but they did make space for us later. There was some building noise from nearby construction, but that isn’t the hotel’s fault, and it didn’t spoil our trip at all.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : A nice spacey place. Very clean. Very friendly staff.
  : We stayed not in the main house, so the location is not on the inlet. Not very sunny at the pool, because of the surrounding high buildings.

Good
Traveller Type: solo traveller
  : I love the coziness oof a boutique hotel with warm woods. That place was lovely, and your spot on the water delicious.
  : More than one person answering the phone is not good. I never got a call through to the front desk, whether I was checking in or whether I was in my room needing some thing I would call back for 30 minutes with no response and it was during the storm. Not good.

Very Good
Traveller Type: family with young children
  : It was our fifth stay at the property - we love the location and the relaxing atmosphere at the hotel. The secret garden restaurant is also excellent with great choices and excellent dishes.
  : We noticed a few of the pool sunbed towelling covers had rips in them and often there were not fresh covers nor towels available, although if we asked they were soon supplied. The festoon lighting on the pool deck is a welcome addition and adds to the atmosphere, but blown bulbs need to be replaced otherwise it looks a little shoddy.