Girasole House

Poor
Traveller Type: Solo Traveler

Fair
Traveller Type: Traveling as Couple
  : Location was great near Rifredi train station. Internet was reliable. Air conditioning was terrific to have the option to turn on.
  : Breakfast was a struggle. Coffee vending machine didn't work, Other guests who didn't pay for breakfast were taking the food meant for us. To their credit, management did compensate us for the breakfast costs we paid. However, management disappeared for two days over the weekend and we had no way to resolve issues. They need screens on the windows - I was eaten alive by mosquitoes - 40 bites in two nights....Also, no elevator. 49 stairs from street level to the room level. Not great for getting luggage to/from the room.

Very Poor
Traveller Type: Traveling as Couple
  : The location was good because it was next to a train station that took you into the city.
  : Unfortunately this has to be broken up into a couple of parts. Brief overview, they locked us out until 3 am our first night, they entered our room randomly, they would not communicate over apps and probably most importantly they did not treat us respectfully. We were worried about this stay beforehand so we emailed a week in advance to let them know we would be coming in late. They did not respond to that email, but they did send us the instructions for how to enter. They said it was automatic check in but they messed up and locked our key in our room. It was midnight so we were already very worried and paid a taxi driver to take us elsewhere, he was kind enough to try and call the owner. The driver was trying to look out for us and told the owner something to the extent of take care of your clients. The owner told off the taxi driver for looking after us, thats not all though, as we were arriving to the door the owner was sure that it was our fault, that we were too "stupid", is a word I heard come from his mouth over the phone, only to reach the door and he told us oh sorry I forgot it's a habit to lock the door before leaving. All seemed well enough until we asked about the possibility of not paying the city tax because of the issue with the door. Our last day they tried to charge us an EXTRA 340 euro, saying we stayed an extra day. So they took our towels, stripped our beds and left a note adding up all the things that would make up 340 euro. Luckily booking.com solved the issue because we had the booking confirmation and had paid for that day. It was so hard to communicate with them. The woman speaks some English and the main owner speaks none. If you have a tight budget like we did, I would STRONGLY suggest paying a little more to find something better. Also the people cleaning in the morning would randomly enter our room in the morning with little to no warning, owner included.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : There was common kitchen, but not every equipment was working. We could not wash dishes after use in the kitchen

Fair
Traveller Type: Traveling as Couple
  : close to the train station.
  : it was very hot.

Good
Traveller Type:

Very Good
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple