Hampton Inn St. Louis/Fairview Heights

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: family with young children

Very Poor
Traveller Type: group
  : The staff did the best they could knowing they were working at such a poorly maintained hotel. Not much else good to say or that I liked.
  : Where do I start... This hotel needs a total gut job and renovation. It is not clean and it smells. They try to mask the mold & mildew smell by pumping way too much artificial freshener through the HVAC system. You could barely breathe. The walls are so super thin you could hear the person in the next room snoring at night and everything happening in the hallway. There was mold on the ceiling of bathroom. There were visible large rat traps inside the hotel at the end of the hallway where the guest rooms were located. The free breakfast was offered, but after all the other issues, I chose not to partake. Overall, a very poorly maintained, not clean and stinky hotel. Chose another place to stay in the area if you can.

Very Poor
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : Drain in tub was slow

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : No shampoo or conditioner in bathroom. Had to ask several times for toilet paper in the bathroom. No blankets or pillows for sofa sleeper. When asked they were all out so I had to hold purchase my own.

Disappointing
Traveller Type: family with young children
  : Friendly staff
  : We reserved 2 queens and got one king. Not ideal for a family. The bathroom door didn’t shut all the way and the air was very noisy.

Disappointing
Traveller Type: family with young children
  : Good beds.
  : No towels at pool I used the ones from the room. I asked for more on my way up and we questioned about why I needed them. Rudely. The bath tub did not drain. I was standing in my own water. Gross. The breakfast was not stocked. I asked for milk for my daughters creak and the lady snatched the milk thing out of my hand and refilled it. Didn't say a word to me.

Good
Traveller Type: solo traveller