Gateway Inn Fairfield

Poor
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Business Traveler
  : I didn't stay there, I ask the manager/owner. I wanted my money back and canceled my room. I sign in and gave my debit card to him, then he asks for my pin number. I said " I don't give out my pin number. He said "all the customers give it to him. I said NO, then he ran my card. He said my room #202. I went to the room. Which smell really bad, like someone pee all over and it was dirty, the shower look like it never got scrub, I felt like I was in animals cage. Then came down and told him. He then said it's because it been close it need air. So then he said you can stay in room #206. I walk inside, walk out. It look like someone slept in the other bed the pillow was up against the headboard and the other bed, I pull the cover off and seen a bug, it looks like a tick. I took a picture of it. I will never ever stay there or recommend for anyone to stay. I came down and told him. I want my money back. Which I haven't received my money back into my bank account yet, I never stay the night. He said he cancel it. I've been working with my bank account. Then he made a comment to me by saying you go to stay at hotel that is heaven. Which I don't understand what he mean by that. So I told him to give me paper that has proof that you cancel my payment. I then left I got scared. I went to book a room in Suisun CA. In a nicer hotel.
  : For some reason, I can't download the pictures of the room and the bug that I took. I want my money back. I never stay there. I gave you back the room key/card. I work in the hospital and it doesn't look healthy to stay in that hotel. It's not clean, when I was leaving, I seen his other worker walking towards the room with lysol in his hands. I took pictures to have proof.

Very Poor
Traveller Type: Family with Young Children
  : The pricing
  : Roaches

Very Poor
Traveller Type: Traveling as Couple
  : We hated this hotel. It was dirty, filthy, it stinks,sheets were dirty, the bathroom was very dirty, blood on the curtain of the shower. We have asked to be reimbursed for the 2 nights we have reserved. We left right away to another hotel. A dump!
  : Everything! On your booking presentation it looked like it was nice??!!! It is un dump. I thought it was an Hotel for prostitute and junkies. I checked immediately the sheets, they were full of "wired" stains, hairs and they were schrinckled as if some one had slept in for couple of days.

Very Poor
Traveller Type: Traveling as Couple
  : We didnt even stay it was that bad

Poor
Traveller Type: Traveling as Couple
  : mattress deplorable bed spred cigarette burn drapes holes smelled so bad like cigarettes
  : looked like old dg with homeless living in

Very Poor
Traveller Type: Solo Traveler
  : Nothing
  : Room was absolutely filthy. It smells like urine it smells like urine, burn marks in bedspread. I stayed 15 minutes & checked out. Drug deals in parking lot.

Pleasant
Traveller Type: Business Traveler