Alp Wellness Sport Hotel Panorama

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : The staff were really nice, room was very big and clean and the beds were really comfy. The facilities were nice too, there's a heated outdoor pool, and an indoor-outdoor hot tub, as well as an indoor pool and sauna. We played both tennis (on clay) and paddle (indoors) for which the hotel provided all the rackets and balls etc. (5/pp for paddle, tennis free). Breakfast had a pretty good selection although not much in terms of hot food. We had late travel arrangements on our last day and although we weren't able to checkout late due to new guests arriving, the staff had absolutely no issues at all with us hanging around and using the facilities, like the pool, until the afternoon, which was really lovely.
  : The dinner service in the restaurant was terrible, but the food was actually really good which made it all the more unfortunate. Firstly some of the food, the mains in particular, were served slightly cold, and as it was a semi-set/small menu we suspect everything had been plated well before being served, which is tragic. The biggest complaint though was that the meal was served way too fast, which sounds backwards but such was the sheer speed, as soon as one course was cleared another arrived, barely a moment to chew. It was really unpleasant and it was like we were being rushed out from the moment we sat down, despite being seated at 8:30pm. We were asked to make our choices for everything across all the courses at the start and honestly the starters arrived before we even had water on the table, let alone the wine we ordered, in fact one of our three glasses didn't arrive until the second course, no joke, and despite numerous attempts we could not politely catch an eye or get the attention of the staff, they just ignored us and we didn't want to make some sort of rude gesture. There was also a bar near the dinning room where we got one drink after dinner, after the abrupt meal ending we still wanted to chat, but immediately it too felt like it was being closed up and we were being pushed out, again this was still probably only 10:30pm. One small complaint too was that the tv in the room (which was actually massive and new) wasn't working fully, it had standard channels but was having network issues so we couldn't use any of the smart apps or streaming services or cast to it, and naturally we didn't want to go making a fuss late a night so just left it.

Wonderful
Traveller Type: Business Traveler
  : Nice hotel friendly staff great breakfast