Hotel-Restaurant Erbprinz

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type:

Very Good
Traveller Type: Business Traveler
  : Local to town center. Rooms roomy and comfortable
  : Parking was limited for the size of the hotel.

Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Traveling as Couple
  : Nice bathrooms, spacious showers with a strong jet.Friendly staff.
  : Very depressing spa area, dark, low ceilings, too much bulky old-fashioned furtniture, everything is just ugly. It feels like a dark autumn day in there, even when its sunny and bright outside. Air conditioner in the room was noisy, pillows are fluffy but not supportive at all, blankets feathery, dusty and too hot. Everything feels dusty, heavy and old. Ugly furniture, carpets, art. Pretentious but no taste.We couldnt wait to get out of there and get some fresh air.

Good
Traveller Type: Solo Traveler
  : Bed.
  : Staff not motivated and ignorant. Long long walking down the corridors before you get to your room.

Good
Traveller Type: Solo Traveler
  : The breakfast was good
  : The dinner was a bit expensive

Very Good
Traveller Type: Traveling as Couple
  : Friendly team receptionists, friendly team restaurant breakfast waiters, friendly team wellness! Tumbs up for them! Room very lovely floral decorated, separate compartment bathroom/toilet, nice small neat balcony situated cityview/central parkingspaceview/ view metro/tram stop (not disturbing for us, suprisely quiet!). Very good bed! I have to re-think about our own bed at home!Yes the hotel provides with 3 parking spaces load stations for e-cars, unfortunate our Dutch ANWB card didnt work.
  : Booking.com starts first with the critical notes of attention: Hasty busy housekeeping service, skipped/forget the full bathroom (mini) wastebasket, had to ask for refill the empty soapdispenser, no refill of the empty tissuebox, complain about the so not neccesary floorcarpet-end besides the bed, cornerflap curled because of the door, so you could easily fall. Flap end was before NOT succesfull taped to the floor, so get rid of the silly floorcarpet! Or nail it to the floor. Breakfastbuffet choice was ok. Not outstanding for this 5 star private hotel. Wellness area: in the room long bathrobes, nice indoor pool, do not expect warm water, cosy real fire waxine lights near the pool, please re-think a re-charge battery option for cosy light instead of the real fire waxine! Several areas, clean towelservice excellent, fruit, watertaps, infused water, tea. Infra red relaxchairs, super! Please inform the guest about the instructions how to use, I had to ask. Separated discreted sauna is the only area without wearing swimsuit. The hotel is favorite for privat events till 23:00 o clock, also on a sunday evening. Inform your guest about an upcoming (private) event with ( some louder) music/DJ.

Very Good
Traveller Type: Traveling as Couple
  : Room size. Spa
  : The breakfast staff were not attentive. They were focussed more on tasks and less on the guests. Simple customer service training may help solve the problem.No iron or coffee making facilities in room.

Very Good
Traveller Type:
  : The spa area and the breakfast buffet
  : The restaurant, my fish (sea bream) was certainly not my taste, not sophisticated and not worth the 36 euros, by the way Im a great client of high end restaurants