Penthouse overlooking the sea and the mountains

Good
Traveller Type: Business Traveler
  : Very nice and spacious place near beach and with a great pool. Quiet, well kept property. Over the rooftop views of sea and mountains from two upper terraces.
  : Check in was very challenging. You are sent an app link to check in but any message you send this way is ignored. The assumption is that you use whatsapp (w/o being told this). You have to go many miles to get the keys (lockbox was unlocked, which was scary). On whatsapp you get a video showing the wrong gate code and no instructions to get to the point of what the video shows. Property is large with a lot of gates, so a little direction would have been extremely helpful. The property itself is very nice but needs some TLC. No soap, some things don't work.