Alta Crystal Resort at Mt Rainier

Poor
Traveller Type: family with young children
  : Well, there was a hot tub which was hot, but the jets are broken. One of the staff were nice, the others indifferent. Bed was comfortable despite being smaller than advertised. Shower worked well.
  : Don't even know where to start. Paid 300 for a night for the most unmaintained room I have ever seen. Light fixtures were broken and hanging from the walls, paint a dingy mocha color, hot tub jets didn't function, the keypad to the pool near our room was broken so we had to walk 300 feet in the cold around to the other side to get to the hot tub that was 15 feet from our door, no tea provided, advertised as queen bed but only a double, the pull out couch had mouse feces and stains so we had to share a double bed as two men. They charged a 75 dollar manditory equipment use fee, which we didn't have any use for and they didn't even provide kindling for the fireplace which was supposed to be part of that charge. The TV only gets infomercial channels so they obviously aren't paying for it. The floors had not been cleaned and even the bedroom was gritty, getting my yoga mat all dirty. There was dog hair absolutely everywhere, the rug was matted with it and musty, as well as the sofa. Didn't want to touch anything. Worst hotel experience I have ever had for 100 per night let alone 300. They have a nice sign and van, obviously got some Covid money and spent it on BS instead of maintaining the property. Sadly the only place near Crystal so we will only be doing day trips from now on.

Poor
Traveller Type: young couple
  : I wanted to love this place! Really looked forward to a midweek break and some time to rest and relax.
  : The room was filthy and made the stay very uncomfortable. The teapot was full of mold. The floors were so dirty I couldn’t take off my shoes. Pieces of moulding missing from the walls. Seems to be headed toward an overall state of disrepair. Maintenance and housekeeping both sorely lacking. Photos do not accurately depict property or its amenities. Description is in accurate as well. There are no robes. There is no restaurant at Loge Alta Crystal. You have to go 7miles up the hill to get to the only 2 restaurants around. The “store” they mention has very minimal, entirely unhealthy options for food. A frozen Tony’s pizza, a few bags of chips. A bit of junk food. That’s it. Staff at the desk barely responded when asked questions. They were really captivated by their phones, which they seemed way more interested in than their jobs…

Very Good
Traveller Type: family with young children
  : Location, ambiance
  : There was no option for a roll-away bed so one of us had to sleep on the floor.It is always difficult to find economic accommodation for 3 when no two people of the party are a couple

Fair
Traveller Type: young couple
  : Loved the location, pool, fireplace and kitchen.
  : Bed was super uncomfortable. Had a really hard time sleep and woke up the next day with a horrible headache and very sore next. My partner was even more uncomfortable. Also, kitchen cabinets were dated and showed a lot of wear and tear.

Fair
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: Family with Young Children
  : the room wasn't as shown as the web pictures.

Very Good
Traveller Type: family with young children
  : the room wasn't as shown as the web pictures.

Wonderful
Traveller Type: Family with Young Children
  : The loft unit was wonderful with beautiful views, and Charlie at the main front office was outstanding; very kind, helpful and full of positive energy. Looking forward to returning during ski season.
  : The initial unit on the ground level, right next to the pool fence, did not have decent views, which one would expect when staying at the Loge, in Enumclaw, Washington.

Wonderful
Traveller Type: family with young children
  : The loft unit was wonderful with beautiful views, and Charlie at the main front office was outstanding; very kind, helpful and full of positive energy.Looking forward to returning during ski season.
  : The initial unit on the ground level, right next to the pool fence, did not have decent views, which one would expect when staying at the Loge, in Enumclaw, Washington.