Hotel Zornitza Sands - Full Board

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : The resort looks well only!!
  : Same food I got sick from the food after 2 days I made enterocolites.. I tried to have help from the medical centre of the hotel if I can name it medical .., was a lady there that even dont speak Englishonly Bulgarian how we understand each other? My husband showed her on Google and gaved 2 pills ( God knows what were ) we have been not the only one sick .,, not even 4 stars hotel unfortunately if you go Take furazolidon/Imodium/etc ..we have payed 770 euro 4 nights to be sick! I dont mention the sun beds ( no rule ) all idiots wake up at 5/6 morning and goes and let the towels .. if you go at 9/10 morning u find nothing!!!! No rules nothing!!! Never again here ! Never again in Bulgaria!!!

Wonderful
Traveller Type: Family with Young Children
  : Excellent location but the sea was full of rocksFood was good and variedWas ok for the price

Very Good
Traveller Type: Traveling as Couple
  : Good location, easy access to the sea. Polite and friendly staff.
  : Some faults in the room & SPA.

Wonderful
Traveller Type: Family with Young Children
  : The hotel is very clean, placed right on the beach, with a large pool and a smaller kids pool with warm water flows . We had FB accommodation, the food was tasty and sufficiently varied. Dessert and fruits were never running out. It was our best stay in Sveti Vlas.
  : There is an amusement park near the entrance which plays music until 23:00, which you may not enjoy if you are like quiet nights, depending on your room placement. The entrance in the sea from the hotel beach is trough some rocks, you may need to go right after the boat dock on the left of the beach, if you don't like rocks. Sunbeds at the swimming pool and the beach are free and they are reserved in the morning, before breakfast and then some of them are not used for the whole day.

Poor
Traveller Type:
  : To be honest with you nothing! Food was okay
  : Everything! There was lots of cockroaches, but even in a room, rooms were cleaned very poor, towels were not changed! Staff were very unprofessional and impolite! So I would never recommend this hotel to anyone!!!

Good
Traveller Type: Family with Young Children
  : The food was excellent, the rooms were confortable, and you can step right on the beach from the hotel. The staff was really friendly, always ready to help whenever we needed something. Everything was nice and clean during our stay.
  : The location of the hotel is not the best one, especially if you want to go out to eat something or just to relax. There's nothing you can do outside, the only things you can find being a few shops and a small restaurant. Around 6 PM, the water didn't work at all because of the low pressure, so it was impossible to have a shower and use the toilet for 30 or 40 minutes.

Poor
Traveller Type: Family with Young Children
  : Just the location
  : first of all, the almost non-existent hygiene rules. It should be mentioned that the private beach of the hotel has a sewage discharge directly into the sea water and directly on their private beach. More than half of the hotel was intoxicated with Rotavirus, for a moment they didn't care if the children were okay, flexibility in the menu 0. We chose to leave 2 days earlier because the child was not well at all and when leaving they didn't even ask why were we leaving earlier - if something happened and not even goodbye. Shame Zornitza

Poor
Traveller Type: Family with Young Children
  : The hotel is front line and exactly on the beach. Our apartment had a huge terrace and very nice view at the sea. There is a kids pool and a slide to enjoy with kids. There is animation for the kids from 10:00-18:00 with a lunch break. The kids could use the inside animation room, to draw, paint t-shirt or play with other kids. At 20:30 there was a kids party to dance for almost an hour. The lobby bar and area is quite new and has a nice ambiance. The food in the restaurant was fresh and good. Exactly next to the hotel you have supermarket ALDO.
  : The property probably was at the top but when it was new. Now you can see that is getting old and they are not maintaining it 100% . The spa was out of order. They have beds and umbrella at the pool and on the beach but at 7:00am already everything is occupied by towels of the guests ( without them being there). Around the hotel looks everything miserable and dirty, not working and there is no tourism. The promenade is not maintained and few hotels around are not working, full of Ukrainian refugees which makes the place not a touristic anymore. The toilets next to the restaurant in the hotel smell bad and not very nicely ( some parts broken, others dirty). The AC in our apartment was working only in the bedroom but not in the living room and they are no doors for separating the rooms so it was quite hot. They havent changed the sheets for 5 days during our whole stay. In the beginning we were not provided with towels for the pool because they didnt have ones ( thats what we have been told). We asked for two baby cribs by email in advance and on the reception they confirmed we have them once we checked in but there werent any in the room. I had to look for housekeeper and it took her an hour to find and bring two. One of them was with no sheets for baby as she told me that only the morning shift knows where they are. I never got ones in the next 5 days. There was a smell of poo around the hotel in the air who know from where it was coming from and which pipes. The beach is small, a little bit with stones and seaweed in the water which made it not to enter in the sea in specific parts. The pools are working only until 18:00 which for us was ridiculous because we were with small kids which first are sleeping at lunch and second is very hot during the day. Our hours to go at the beach/ pool were after 17:00 and we could enjoy the pool only for an hour and then move to the beach which doesnt have lifeguard after 18:00 either.

Very Good
Traveller Type: Family with Young Children