Puertobahia & SPA

Policies

When booking more than 4 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
OCÉANO is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Bar is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Sauna is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Fitness centre is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Spa/wellness centre is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Hot tub/jacuzzi is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Piscina Climatizada is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Piscina Exterior Adultos is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Piscina Exterior Infantil is closed from Fri 28 May 2021 until Wed 09 Jun 2021
Please note that the pool opens from Easter to the end of September approximately. Please consult the hotel directly for pool opening days and times.

Please contact the hotel for spa opening times. Please note that access times for children under 14 years old are restricted. Children under 14 years old are only permitted in the thermal baths accompanied by an adult and at certain times. Please note that cancellation of spa services within 12 hours of the appointment carries a surcharge of 20%.

Unforeseen departure will be charged the price of the night of the day of departure.

Please note that children aged 12 or more are considered adults.

Use of swimming pool cap and sandals is obligatory. These can be purchased at the Spa.

Please note that lunch and dinner are buffet style, except on days with low occupancy.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the hotel may request full payment upon arrival.

Please note that bed preference is available under request and subject to availability.

When booking half board or full board, please note that only mineral water is included.

Hotel 3* Modalidad Playa. RTA nº 624