Cresthill Suites Syracuse

Very Poor
Traveller Type: review category business travellers
  : I reserved a king suit and was given a single room and still charged the same. Night staff was ok but gave my room away. Not pleased

Very Poor
Traveller Type: young couple
  : Nothing. Old and smelly with broken furniture and beds listed are smaller than standard sizes
  : Old dirty and smelt horrible Commuter train within yards of my room.

Wonderful
Traveller Type: family with young children
  : Big rooms with oven and dishwasher and full size fridge/freezer! I loved this as I had items in a cooler on a road trip, and ice packs. My kids loved the pool! The A/C was powerful. So many TV channel options. The breakfast was good, too, much better quality sausage than I’ve experienced at other continental breakfasts.
  : Room could have been a touch cleaner but it was fine. Only had two towels for three people but again not a big deal, or I would have just asked for another.

Poor
Traveller Type: family with young children
  : Size of suite.
  : Room was not ready. Room is outdated and furniture is dirty. Pull out bed is terrible. Looks like 1980-1990.

Good
Traveller Type: young couple
  : The room was very comfortable. The kitchen was well equipped for all our needs. The receptionist was friendly and accommodating. A housekeeping staff member went above and beyond in getting me a new key when she saw that mine wasn’t working.

Very Good
Traveller Type: solo traveller
  : Very clean and accommodating. The staff is always friendly and helpful. Quiet location. Only gripe is the furniture could be a little more updated. The continental breakfast is very good. I stay here often when visiting family and have never been disappointed.
  : The sofa is uncomfortable but the bed is very decent.

Very Poor
Traveller Type: family with young children
  : The front desk clerk on the day of check in was AMAZING!
  : The bathroom was an absolute horror show. It started with a dead fly on the floor, its little legs sticking up in the air like some tiny, tragic ballet. The bathtub looked like a crime scene: scattered hairs, a dead bug, and a concoction of soap scum and shaved hair residue. But the nightmare didn’t end there. The dishwasher was crammed with dirty dishes that reeked. We asked to switch rooms, and while the staff was fantastic, they had no other rooms available. So, I requested some dishwasher soap, which they promptly provided, and we ran the load ourselves. Just when I thought things couldn’t get any worse, I noticed three hair ties, complete with tangled hair, around the bathroom faucet. When we finally left, the trash from the night before was still sitting in the hallway. Good thing there was a restaurant with a bar nearby!

Very Good
Traveller Type: with friends

Wonderful
Traveller Type: young couple
  : I love this property stay here all the time when visiting Syracuse
  : Need more elevators

Very Good
Traveller Type: family with young children
  : It was safe and well located. Breakfast was really nice! We enjoyed the poll, it is a huge plus.
  : Two much smokers, smoking everywhere. Midnight some drunk lady was screaming in the parking lot, woke everybody in our room. Bathroom was filthy and lots of pink mold. Weird smell in the room.