Eagle River Inn and Resort

Disappointing
Traveller Type: Traveling as Couple
  : Bed was confortable
  : Non existent breakfast. Checking in staff was not exactly friendly. For the price you should receive a lot better service and breakfast.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : The breakfast was horrible. Coffee tasted like tea, poor selections, all packed stuff
  : Breakfast Bed , pillows not comfortable bathroom was dusty the price was a little high for the rooms

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : The front desk staff was extremely rude and unhelpful. We ended up finding a better place to stay. Yes, it cost us the cost of the room, but with the rudeness of the staff and the dumpy hotel, it was worth it.

Fair
Traveller Type: Family with Young Children
  : Good location on the river
  : I think they are trying to do the best they can to make it comfortable for guests but it feels neglected and needs a lot of TLC. The restaurant was not open and our coffee maker didnt work. We get up before 7am so we had to go find coffee every morning and the free breakfast was terrible. The shower head didnt work well and there was standing water in the tub when you took a shower.

Poor
Traveller Type: Business Traveler
  : The view
  : Broken toilet seat upon arrival, which pinched me several times. Housekeeping Dept. did not notice this?????? Burned out lightbulb in lamp next to the bed. My "Welcome" Sheet said the continental breakfast started at 7:00 AM when it was really 8:00 AM so I could not get breakfast prior to leaving for work. I should have gotten an additional discount for that. I received a discounted rate for the broken toilet seat. Hot tub was not usable...it was under Maintenance repairs.

Poor
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : the grounds are beautiful, Awesome stuff: playground, pool, piers/docking, attached restaurant, breakfast items/snacks, coffee/tea, location. clean room/carpeting, adorable furniture/decor, lobby super cute. balcony/patios spacious.
  : constructive criticism and this place would be great!!! the pool had way too much chlorine in it - just breathing in the air in the pool room was rough :( I only went once out of the 4days we were there/hubby and kid only twice :-/ we were really hoping to spend more time in the pool area but were really turned off by that :( and the floor was kind of gross, saw food debris and a big hair ball) hope it gets remedied! we had the big suite, nice and clean but was disappointed all the windows/sliding doors were dirty, and one of the sliding door locks is busted so we had to ask for a pole to secure it. didnt like the futon for the gathering area, a couch would be more appropriate, plus it was so squeaky lol. the lighting could be improved, very dim. simple cushion upgrade in the lobby would freshen it up :)

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : nothing didnt stay
  : hallway smelled like cigarette smoke. not handicap accessible and bar and restaurant were closed