Villa Hedera V

Wonderful
Traveller Type:
  : Amazing location to Old Town and a beautiful facility.

Poor
Traveller Type: Family with Young Children
  : Great location and clean
  : We booked an airport transfer with the hedera estate. We got dropped off in the wrong location, had to call the office, no one came out to find or help us, we walked for 30 mins, up and down steep steps with luggage to find the villa. When we arrived, it took 40 mins for someone to arrive to let us in, this was now well after check in time. When we finally got in the villa, some of the rooms air conditioning didnt work. I contacted the office, no one came back to me to resolve the air conditioning. The advertised pool, is actually a jacuzzi and both parts would not go below 35 degrees, not refreshing in the heat. This should be made clear when booking as we specifically booked to have a pool. The office did do a free transfer to the ferry port to make up for the original airport transfer. Communication and service should have been better. I would not book this accommodation again.

Wonderful
Traveller Type: Family with Young Children