Lotus Retreat Hotel

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 11 years old stay for AED 100 per person per night when using an existing bed.
People 6 years old and over stay for AED 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Howard Johnson Plaza by Wyndham Dubai Deira in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Swimming pool #1 is closed from Sun 06 Jun 2021 until Wed 30 Jun 2021
Swimming pool #1 is closed from Thu 01 Jul 2021 until Sat 31 Jul 2021
Swimming pool #1 is closed from Fri 07 Jan 2022 until Mon 31 Jan 2022
A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that guest are requested to present the credit card used to make the reservation upon check-in at the hotel.

Please note that the hotel reserve the right to pre-authorize the credit card prior to arrival.

Please note if booking is made on someone else’s behalf, please contact the hotel directly to arrange for third party billing at least 3 days prior the arrival date. All guests staying are required to provide their original passport or UAE identity card.

Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, must reserve beforehand with the property and charges will apply. Extra bed charges are not inclusive of breakfast.

The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and changes applicable.

Groups: When booking more than 9 rooms, different policies and additional supplements may apply.