Hyatt Regency Dubai Creek Heights

Policies

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 4 years old and over stay for AED 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AED 200 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that the same credit card used to make the booking must be presented upon check-in.

Please Note: Guests at this location are considered children between the ages of 0 to 12. Any guest 13 years of age or older will be considered an adult and will be subject to adult pricing.

A compulsory charge of AED 1200 per adult and AED 600 per child (6-12 years) applies on 31st December 2022. This charge includes a New Year’s Eve Gala Dinner and access to the festivities.

In case of early departure, the property will charge 1-night retention (unless mentioned otherwise on your confirmation).