Flora Creek Deluxe Hotel Apartments

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 11 years old stay for AED 61 per person per night when using an available extra bed.
People 12 years old and over stay for AED 106.93 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Fitness centre is closed from Sat 28 Mar 2020 until Thu 30 Apr 2020
A damage deposit of AED 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Guests are requested to present the credit card used to make this reservation upon check-in at the hotel. Please note that your credit card may be pre-authorized prior to your arrival.

All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, they must reserve and charges will apply. Extra bed charge is not inclusive of breakfast. The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and charges applicable.

Children under 12 years old are entitled to a complimentary breakfast in the restaurant when accompanied by a paying guest, either package inclusive or a la carte.

When booking more than 6 rooms, different policies and additional supplements may apply.

If booking is made on someone else’s behalf, please contact the hotel directly to arrange for third party billing at least 3 days prior the arrival date.

Please note that the specified number of adults while selecting a breakfast inclusive rate plan and the number of guests stated in the confirmation the breakfast entitlement is based on the confirmation received. Any additional breakfast requirement is subjected to applicable charges.

Please note that housekeeping service is provided twice a week for monthly and weekly rates.

Please note that AIN DUBAI TICKETS are available during off peak time only (10AM, 11AM, 12PM, 01PM, 2PM, 3PM, 7PM, 8PM, 9PM)