Five Palm Jumeirah Dubai

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for AED 150 per person per night when using an existing bed.
People no matter the age stay for AED 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Noise Policy
We have no loud music policy post 10 pm. We would request you to please refrain from playing loud music in or outside your room after 10 pm to avoid inconvenience to other guests and residences.

Speaker Policy
Speakers whether small or big are not allowed to be carried to any room category. The same can be stored under storage at bell desk.

Non-smoking / Shisha Policy
Smoking inside any room category is strictly not permissible.
An ashtray is provided should you wish to smoke outside on your balcony / terrace.
Shisha is strictly not permissible inside the room in the balcony / terrace.
This policy is strictly enforced, any guest found in breach of the hotel’s non-smoking policy will be charged penalty fees of AED 1000 (minimum charge).

Car Parking
Self-parking is not permissible. We have valet services operational 24 hours for your assistance.

Extrabed Policy
Extra beds are available on request at an additional charge of AED 150 per bed per night.