Al Maha a Luxury Collection Desert Resort & Spa Dubai

Very Good
Traveller Type: Traveling as Couple
  : Its different to other choices in Dubai
  : Quite a lot of flies about - annoying needs updating

Very Good
Traveller Type: Family with Young Children
  : its very rare that we can live in a hotel surrounded by the desert area, so you can see a large variety of animals, you can see the goats walking near your room, they are so cute! We can choose 2 desert activities and the camel ride was an extraordinary experience. We also took photos with the eagle. The staff service is very good, explaining things in detail and being very patient and polite. They welcome guests well before and during our stay. Before we left, they collected feedback from us, showing they really care about customers, they even give me a free doll. Very relaxing, can swim at the private pool and have a hot bath afterwards. 3 meals included, the breakfast is nice. The hotel provides buggy service to go to different places (e.g. restaurant and spa facilities) and amenities, especially 8+ bottles of water for one night, and even traditional snacks and cookies. Have a bottle of alcohol as welcome drinks as well, but other alcoholic beverages are not complimentary. They provided afternoon tea (some cakes, coffee and snacks) at designated times.
  : Very far location because of the desert area, I had to pay extra taxi fees around 550 AED going to and leaving from the hotel, absolutely expensive! The location is also hard to find, fortunately they provide some details in the email. Desert area means there are lots of insects (especially mosquitoes and flies in the pool), will bite you and leave you uncomfortable (my mum got 7+ mosquitoes bites). Although they provided sprays, those are harmful to your health, not suitable to use a lot. I recommend adjusting the air conditioning to a low temperature. Have spa services and massage provided with extra charges, we want to book after check in but realise that it was totally full, better to tell all guests that they can prebook these services if needed. The water pressure of the shower is too small and cannot adjust the temperature to a hot temperature. The hotel promised to have wake-up morning call service at 5:30am but they ended up forgetting it. For the food, I dont think its extraordinary The steak is too hard to bitethough the dessert and the appetiser were nice. The waiter takes so long time to answer your request. For the local activities, remember to reserve more time to call the buggy to pick you up to avoid being late, we ended up being late and dont know how to walk to the activity venue. The time slots provided (except the archery) are not enough, so make sure to arrive early at the hotel and prebook in advance.

Very Good
Traveller Type: Traveling as Couple
  : Private pool, tranquility , beautiful views, attentive staff, good food
  : Activities are very early even in winter so it is hard to get up unless you go really early to bed the previous night. Price is very steep for what it is , especially as it needs a bit of modernisation round certain areas of the suite (I fully understand Bedouin style but it needs a tiny little bit of maintenance I.e. some tiles in the pool)

Wonderful
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : The rooms are very good spacious
  : Food very low quality and selection

Good
Traveller Type: Traveling as Couple
  : nice room,nice person
  : deposit's refund is too late

Wonderful
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : The food was nice, the bed and pillows are comfortable.
  : The property was build in 1999, so its quite dated. I think it needs some renovation.Overpriced for what you get.