Relais Casina Copini

Disappointing
Traveller Type: Traveling as Couple
  : large clean room with nice garden and a lot of parking
  : important to know that the swimming pool was empty in May. We hoped to swim there but..

Poor
Traveller Type:
  : We are really disappointed with the hotel. The staff is incompetent, unpleasant and do not know how to treat tourists. You should learn how to be more friendly and professional. We always had the impression of disturbing them when we asked something, I dont know if it because we were not Italian but they treat us very bad !! The breakfast is not good al all, nothing is fresh, not even the bread and the person in charge of the breakfast was really unpleasant. There is a swimming pool but it is not only for the hotel, people from outside can also have access, moreover pool towels are not included and they prohibited us to use the towel of the room !! The rooms are not well soundproofed, you can hear everything, especially when the housekeeper start to clean the others rooms o when they decide to put music on the breackfast room. The check out is at 10h am, it should be at 11h or 12h not so early ! We didnt know that and the employee came to our room to wake up us, unacceptable The price is very hight for the poor quality of the hotel and the service. You can find better in another town !