SPA & WELLNESS Penzión Zorhill

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Very Poor
Traveller Type:
  : The owner is dishonest. We booked a 5 person room here because they said they accepted dogs. We were ready to cover additional charges for the dog because the info on Booking said so but that did not happen. Upon arrival, the owner refused to let us into the room claiming they don't accept dogs in that particular room, offered smaller, worse rooms we did not want. It was important to us to stay together and we never would have booked the rooms we were offered - we booked this place specifically for two reasons: dog-friendly and a room where 5 people can stay together. The info on Booking never said they categorised rooms between dog-friendly and not. The owner refused to take any responsibility for misleading/incomplete information on their site. He even tried to find the info on their 'selective' rules to show us we were in the wrong, could not find it so he just stormed off leaving us with no accommodation and no cancellation either. We ended up having to book alternative accommodation while the owner refused to cancel the booking - wanted to get money out of us even though he did not deliver on what we booked and left us stranded. Would not recommend to anyone, horrible experience.

Pleasant
Traveller Type:
  : Only one person at the time at the breakfast buffet. Not nice coffee, barely drinkable for people from Sweden. Does not serve dinner and far away from the restaurants.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : The Owner was very kind and helpful, even showed us a hiking path we needed to find, and gave us a free map.
  : Wifi on the top floor is very weak.