Champions Gate Resort 8 Bedroom Vacation Home with Pool 1872

Very Good
Traveller Type: review category business travellers
  : I like everything, a very nice spacious housework cool amenities
  : The hot tub, wasn't hot. .

Wonderful
Traveller Type: review category business travellers
  : Beautiful home
  : This is not on the host but the facility can use a better check in process and way to scan into property

Pleasant
Traveller Type: review category business travellers
  : The representatives at ACO were dishonest

Good
Traveller Type: family with young children
  : Very nice property, beautiful furniture
  : The house look clean but, floors were dirty. The garbage cans outside were super full and smell really bad. I found roaches in kitchen drawers, we had to re wash all silver ware. There is an bench in the house entrance that you can open and it was discounting, it was full of old garage. I contacted the property management and the didn’t do anything. (They ask me to fallow the roaches and take pictures so they can see it) the patio was full of ants. The pool table stick was broken.

Wonderful
Traveller Type: group
  : location and bedroom arrangement worked well for our group
  : pool heat not turned on for our arrival as promised but this was resolved with one phone call

Poor
Traveller Type: family with young children
  : It's a nice house it just needs to be managed properly. I would make an excellent co host
  : We had no power with the refrigerator, microwave, dishwasher, and some lights on the second floor. It was not cleaned properly, the pool was heated for 1 and a half days and was supposed to be for 3 days. The jacuzzi was heated for about the same time. The guy fixed it late Friday and worked Saturday. Sunday they both didn't. Was supposed to be from Friday to Saturday. The grill was very dirty. Balloons were left around the pool from the first guest.

Very Poor
Traveller Type: family with young children
  : The fact that I was with my family
  : We went one night without A C and the breaker tripped in 2 bedrooms and 1 bath and we had no power for 2 days because they didn't come to fix. I would like to speak with someone in regards to getting some credit for my inconvenience

Poor
Traveller Type: family with young children
  : It was a nice property
  : When we arrived it wasn’t clean they had rat species and roaches in the refrigerator Half of the lights didn’t work upstairs just think it could have been better for the amount of money we spent

Fair
Traveller Type: review category business travellers
  : We like the location.
  : I did not like the managing company. None if our issues were taken careof.... They would not answer the phone....and once the didn'trealize that they did answer....and we could hear them talking in thebackground about us......I Am never using booking again....not am Iever staying anywhere aco managing...totally unprofessional and ourtrip was ruined.

Very Poor
Traveller Type: review category business travellers
  : Nothing/ location
  : Everything,