8830ILC - The Retreat at ChampionsGate

Very Poor
Traveller Type: Traveling as Couple
  : NOTHING!!!! IT WAS THE WORST VACATION EVER FOR 1,400
  : GOT TOO THE HOUSE PAID FOR POOL HEATEN AND WHE GOT THERE THE POOL WAS NOT HEATED AND IT WAS VERY DIRTY I STAYED THERE 5 DAY AND I HAD TOO CALL FOR SOMEONE TOO COME CLEAN THE POOL THEY CUSTOMER SERVICE IS THE WORST THERE WAS KNOB MISSING OFF THE ROOM DOORS SOME OF THE GUEST WAS GETTING LOCK IN THERE ROOM. I REPEATEDLY CALL THEM EVERY DAY 3 AND 4 TIMES A DAY NEVER GOT ANYONE TOO COME OUT AND FIXS NONE OF THE PROBLEMS THE TV'S WASN'T WORKING ALSO WE HAD NO LIGHTING ON THE KITCHEN WE HAD TOO USE LAMP FINALLY AFTER 2 DAYS SOMEONE CAME AND FIXS THE LIGHTS IN THE KITCHEN I REPEATEDLY CALLED BOOKING.COM ALSO THE EMERGENCY NUMBER THEY IN THE HOUSE FOR YOU TOO CONTACT THE OWNERS I EMAIL THEM SEVERAL TIMES THIS WAS THE WORST TRIP EVER AND BEING THAT WE WENT FOR A LIL VACATION BECAUSE THE GUESTS THAT WAS THERE WE ARE ALL FIRST RESPONDERS AND JUST NEEDED A LIL VACATION THIS WAS THE WORST EXPERIENCE EVER AND NOT TOO MENTION THEY DIDN'T WANT TO COMPENSATE ME ANYTHING I WILL NEVER RENT THIS HOUSE AGAIN AND NOT TO MENTION THEY ADVERTISING IS FALSE BECAUSE IT'S 2 ROOMS WITH TWIN BEDS AND NOT 1 ROOM LIKE THEY STATES YOU ALL ARE THE WORST OWNERS EVER